1. L2 Operations – Expert DFS Technology Operations

4 weeks ago

Islamabad, Islamabad, Pakistan Secure Tech Consultancy (Pvt) Ltd Full time
Explore Amazing Career Possibilities with Secure Tech Consultancy

Join Us To Make A Difference Through Your Experience

JOB: L2 Operations – Expert DFS Technology Operations

Location: Secure Tech Consultancy, Islamabad

Position(s): 1

Experience: 4+ years in IT Operations (FinTech experience preferred)

Job Summary:

We are seeking a highly skilled L2 Operations Specialist to provide expert-level support for DFS (Digital Financial Services) platforms. The ideal candidate will have strong troubleshooting abilities, experience with cloud-native environments, and a solid understanding of FinTech systems and application flows.

Key Responsibilities:

  • Provide L2 support for application platforms ensuring uptime and performance
  • Monitor, troubleshoot, and resolve infrastructure and application issues
  • Work with L1/L3 teams for escalations and root cause resolution
  • Maintain monitoring tools like AppDynamics and ELK Stack
  • Troubleshoot RHEL-based legacy systems, APIs, and database queries (MongoDB, Oracle, MySQL)
  • Support OpenShift and IBM CloudPak platforms
  • Understand FinTech transaction flows and core banking components
  • Automate routine tasks and participate in 24/7 on-call rotations

Required Skills:

  • Expertise in AppDynamics, ELKStack, and database query performance
  • Experience with OpenShift, CloudPak, APIs, and caching/messaging tools (Kafka, Redis, RabbitMQ)
  • Knowledge of network security, load balancers, and Linux server administration
  • Preferred:
  • Certifications in Red Hat, IBM Cloud, or related technologies

Education:

Bachelors in Computer Science, IT, or related field.

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