Customer Sales Representative

3 days ago

Karachi, Sindh, Pakistan Novasecuris Full time

At Novasecuris, we provide cutting-edge cybersecurity solutions to protect businesses and individuals from digital threats. Our innovative approach and commitment to excellence have made us a trusted name in the industry. Now, we're expanding and we need talented individuals like you to help us continue our mission.

Job Title: Customer Sales Representative

Company: Novasecuris – Cyber Security Agency

Security Operation Center (SOC): Clycn.ai

Position Type: Full-time

Role Overview:

As a Customer Service Representative, you'll be the frontline of our customer support, ensuring our clients receive top-notch service and support. Your role will involve:

  • Responding to customer inquiries via phone, email, and chat
  • Providing technical assistance and guidance on our cybersecurity products and services
  • Resolving customer issues efficiently and effectively
  • Collaborating with our technical team to escalate and resolve complex issues
  • Maintaining up-to-date knowledge of our products and services
What We're Looking For:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • A customer-focused mindset with a friendly and professional demeanor
  • Ability to work in a fast-paced environment
  • Basic understanding of cybersecurity concepts (preferred, but not required)
  • Prior customer service experience is a plus
Why Join Novasecuris?
  • Competitive salary and benefits package
  • Comprehensive training and ongoing support
  • Opportunities for career growth and development
  • A collaborative and inclusive work environment
  • The chance to be part of a company making a real impact in the cybersecurity space
How to Apply:

Ready to take the next step in your career with Novasecuris? Submit your application today Visit our careers page novasecuris.com/career/ or send your resume to [email protected]

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