Linguist Recruitment Manager

2 weeks ago

Rawalpindi Cantonment, Pakistan Translation Empire Full time

An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.

Responsibilities:

  1. Manage/handle a department of 50 to 60 people.
  2. Smart execution of department operations within given resources, including leave and shift management.
  3. Enablement of resources for efficient execution as per their roles and responsibilities.
  4. Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.
  5. Conducting progress and development meetings with staff.
  6. Strong follow-up for ongoing projects and their completion on time.
  7. Developing a performance-driven team who can achieve their assigned targets.
  8. Creating a professional work environment where individuals are treated equally and fairly.
  9. Implementation of company policies and procedures.
  10. Regular reviews of KPIs, performance analysis, and identification of workable areas.
  11. Training needs analysis and development of the staff for next-level roles.
  12. Focus on operations improvement and business development.
  13. Process creation and improvement for the best interest of the business.

Qualifications:

  1. Must be a graduate, with BBA/MBA preferred.
  2. Excellent English communication skills.

Skills Required:

  • Leadership skills, team management, thorough knowledge of process creation and revamp, project management, situation handling, go-getter attitude, calm and proactive approach, hardworking, intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player, and solid individual contributor, solution provider.

Experience Required:

  • Minimum 5 to 8 years of experience required.
  • Experience managing different teams and departments.
  • Experience in international recruitment, customer support and services, business operations, call center operations, and project management.
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