
Linguist Recruitment Manager
4 weeks ago
An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.
Responsibilities:
- Manage/handle a department of 50 to 60 people.
- Smart execution of department operations within given resources, including leave and shift management.
- Enablement of resources for efficient execution as per their roles and responsibilities.
- Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.
- Conducting progress and development meetings with staff.
- Strong follow-up for ongoing projects and their completion on time.
- Developing a performance-driven team who can achieve their assigned targets.
- Creating a professional work environment where individuals are treated equally and fairly.
- Implementation of company policies and procedures.
- Regular reviews of KPIs, performance analysis, and identification of workable areas.
- Training needs analysis and development of the staff for next-level roles.
- Focus on operations improvement and business development.
- Process creation and improvement for the best interest of the business.
Qualifications:
- Must be a graduate, with BBA/MBA preferred.
- Excellent English communication skills.
Skills Required:
- Leadership skills, team management, thorough knowledge of process creation and revamp, project management, situation handling, go-getter attitude, calm and proactive approach, hardworking, intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player, and solid individual contributor, solution provider.
Experience Required:
- Minimum 5 to 8 years of experience required.
- Experience managing different teams and departments.
- Experience in international recruitment, customer support and services, business operations, call center operations, and project management.
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