
Customer Support Executive
4 weeks ago
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Qualifications- Bachelors or above
- Customer support and other job experience preferred
- Must be flexible to work in shifts
- Good Written and Verbal English Communication
- Proficiency with MS Office (Particularly MS Excel and MS Word)
- Collaborative mindset
- Customer service focus
- Hands-on-problem solving ability
- The ability to communicate technical information in a simple manner
- Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
- Follow up to ensure that appropriate actions were taken on customers' requests. Ideally, aim for First Contact Resolution (FCR)
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
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Customer Services
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Customer Support Executive
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Customer Support Executives
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Lahore, Punjab, Pakistan Digitify Pakistan Pvt Ltd Full timeApply before July 10th 2025 Negotiable HybridWe are seeking a highly motivated and customer-centric individual with a passion for delivering exceptional support experiences. The ideal candidate possesses excellent communication and problem-solving skills, thrives in a fast-paced environment, and is dedicated to exceeding customer...
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Customer Support Executive
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Customer Support Executive
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Customer Support Executive
4 weeks ago
Lahore, Punjab, Pakistan ibex Full timeJob DescriptionOverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer...
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Operation & Customer Support Executive
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Customer Support
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Lahore, Punjab, Pakistan RepairDesk Full timeRepairDesk is a modern repair shop management software with 40+ powerful integrations and modules. The software is customisable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30+ languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time, manage...
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Lahore, Punjab, Pakistan Talent Bridge Pakistan Full timeCustomer Support Executive at Digitech Outsourcing SolutionAre you passionate about customer service? Do you have the skills to effectively communicate with clients from around the world? If you are looking for a dynamic role with growth opportunities, then the position of Customer Support Executive at Digitech Outsourcing Solution in Lahore, Punjab,...