Current jobs related to Customer Support Executive - Lahore, Punjab - PakWheels

  • Dispatcher / Customer Service Executive

    4 weeks ago

    Lahore, Punjab, Pakistan ACE Customer Services Full time

    We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

  • Customer Services

    2 weeks ago

    Lahore, Punjab, Pakistan 247 Support Full time

    Bachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3Customer ServicesWe are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on rotation basis.Job days are...

  • Customer Support Executive

    4 days ago

    Lahore, Punjab, Pakistan Tekboox Full time

    Company DescriptionTekboox is a Chicago-based information technology services provider specializing in planning, managing, and implementing technology-driven business solutions. We offer Managed IT Services, IT Security, and a wide range of IT and hardware products at competitive rates. Our goal is to deliver the highest level of customer satisfaction with...

  • Dispatcher - Customer Support

    2 weeks ago

    Lahore, Punjab, Pakistan Royal Executive Limo Full time

    We are a Dispatch and Customer Service oriented company. We work with "Limo Transportation Companies" around the globe to help them run their backend operations smoothly. Backend Operations include handling all customer service tasks, making reservations, scheduling the drivers, making sure every ride of the day is going smoothly, and taking care of the...

  • Customer Support Executive

    4 weeks ago

    Lahore, Punjab, Pakistan DesignCoffers Full time

    Customer Support Executive - Expertise In Fiverr, Upwork, And PeopleperhourWe are looking for fresh graduates with a Bachelor's degree in Accounting or a related field to join our team as Customer Support Executives. The ideal candidates will have specialized expertise in Fiverr, Upwork, and PeoplePerHour.Job SpecificationExcellent communication skills, both...

  • Customer Support Executive

    2 weeks ago

    Lahore, Punjab, Pakistan EpicSoft Technologies Full time

    Direct message the job poster from EpicSoft TechnologiesShift Timing: 6:00 AM – 3:00 PM (Morning Shift)Position: Full-TimeWe are looking for a Customer Support Executive to join our growing team. The ideal candidate must have strong English communication skills and a positive, customer-focused attitude.Key Responsibilities:Handle customer queries via...

  • Customer Support Executive

    4 weeks ago

    Lahore, Punjab, Pakistan Diem Technologies Incorporated Full time

    Customer Support Executive Diem Technologies Incorporated , Pakistan Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresMonitor customer complaints and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers...

  • Customer Support Executive

    1 week ago

    Lahore, Punjab, Pakistan LS Business Solutions Full time

    Customer Support ExecutiveLS Business Solutions, PakistanNight Shift US CampaignExperience: Fresh or 1 to 2 years in CSR or TSRSkills Required: Good communication and convincing power, fluent in English, proficiency in MS Office, and ability to work with CRM.Salary: 25K to 50K + uncapped commissionJob SpecificationResponsibilities:Provide excellent customer...

  • Customer Support Executive

    4 days ago

    Lahore, Punjab, Pakistan Oakmount Full time

    We're HiringLooking for a rewarding career in customer support? We've got the perfect role for you Apply now for the Customer Support Executive position and enjoy excellent benefits and growth opportunitiesWhat's in it for you?Night shift (5 PM - 2 AM)Salary: 40KFluent English skills requiredWeekends offProvident Fund & company-provided transport (for...

  • Customer Support Executive

    4 weeks ago

    Lahore, Punjab, Pakistan RepairDesk Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RepairDeskStrategic Talent Maestro: Orchestrating Acquisition Success Across Diverse Industries including IT, Startups, Education and Chemical.Position: Customer Support Executive - PaymentsOverviewThe Payments Support Executive at RepairDesk plays a crucial role...

Customer Support Executive

4 weeks ago

Lahore, Punjab, Pakistan PakWheels Full time

As a Customer Support Executive at PakWheels.com, you will be at the forefront of transforming the customer experience for automotive buyers and sellers across Pakistan. This role requires a proactive and highly organized individual with strong communication and problem-solving skills to provide exceptional support. You will work closely with customers over various channels to ensure their satisfaction and build lasting relationships that reinforce PakWheels' commitment to excellence.

Responsibilities:

  1. Deliver excellent customer service by effectively managing inbound calls and addressing client needs and concerns.
  2. Ensure high levels of customer retention through professional and timely support, focusing on providing appropriate solutions and alternatives.
  3. Monitor and engage with social media channels such as Facebook, Twitter, YouTube, and company forums to address inquiries and provide updates.
  4. Stay updated on new product launches and features, and communicate relevant information to customers to enhance their user experience.
  5. Provide timely and effective resolution of customer complaints by coordinating with the appropriate departments.
  6. Track and follow up on customer orders, ensuring accurate end-to-end support and a positive experience throughout their journey.
  7. Identify customer needs, offer tailored solutions, and communicate the benefits of PakWheels' marketing solutions in relation to those needs.

Qualifications:

  1. Bachelor's degree or equivalent relevant experience.
  2. Strong team player with the ability to collaborate effectively within a fast-paced environment.
  3. Excellent organizational and multitasking skills, with a keen ability to prioritize tasks.
  4. Superior communication and interpersonal abilities, capable of building strong client relationships.
  5. Analytical mindset with a proactive approach to identifying solutions and areas for improvement.
  6. Ability to generate creative ideas and explore innovative ways to enhance customer satisfaction and engagement.

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.

#J-18808-Ljbffr