Customer Support Executives

6 days ago

Lahore, Punjab, Pakistan Digitify Pakistan Pvt Ltd Full time

Apply before July 10th 2025 Negotiable Hybrid

We are seeking a highly motivated and customer-centric individual with a passion for delivering exceptional support experiences. The ideal candidate possesses excellent communication and problem-solving skills, thrives in a fast-paced environment, and is dedicated to exceeding customer expectations.

Responsibilities:

As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and loyalty. Your responsibilities will include:- Responding to customer inquiries via phone, email, and chat in a timely and professional manner- Providing technical support and troubleshooting assistance for our products or services- Effectively resolving customer complaints and escalating complex issues to the appropriate team- Maintaining accurate records of customer interactions and support tickets using CRM and ticketing systems- Identifying opportunities for upselling and cross-selling our products or services- Contributing to the development of our knowledge base and support documentation- Staying updated on industry trends and best practices in customer support

Requirements:

- Experience in the technology or SaaS industry is a plus- Familiarity with remote support tools and techniques- Excellent time management and organizational skills- Ability to work flexible hours, including weekends and holidays, as needed

Experience:

Minimum 4 years of proven experience in a customer support or sales role, preferably within a technology or SaaS company. Experience handling inbound and outbound calls, managing customer inquiries, and resolving issues effectively.

Skills:

- Excellent verbal and written communication skills- Strong problem-solving and analytical abilities- Proficiency in using CRM systems and ticketing tools- Ability to work independently and as part of a team- Passion for delivering exceptional customer experiences- Ability to handle high call volumes and manage multiple tasks simultaneously- Experience in sales or upselling is a plus

Education:

Bachelor's degree in any discipline. Additional certifications in customer service or relevant fields are highly desirable.

#J-18808-Ljbffr

  • Customer Support Representative

    3 weeks ago

    Lahore, Punjab, Pakistan Live Support Limited Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Providing 24/7/365 Customer Support |Transforming Businesses Globally We're Hiring: Customer Support Representative (Crypto Mining Focus)Location: Main Boulevard, GulbergShift: 2 PM – 10 PM (Rotational)We are...

  • Dispatcher / Customer Service Executive

    6 days ago

    Lahore, Punjab, Pakistan ACE Customer Services Full time

    We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

  • Customer Support Executive

    2 weeks ago

    Lahore, Punjab, Pakistan DesignCoffers Full time

    Customer Support Executive - Expertise In Fiverr, Upwork, And PeopleperhourWe are looking for fresh graduates with a Bachelor's degree in Accounting or a related field to join our team as Customer Support Executives. The ideal candidates will have specialized expertise in Fiverr, Upwork, and PeoplePerHour.Job SpecificationExcellent communication skills, both...

  • Customer Support Executive

    2 weeks ago

    Lahore, Punjab, Pakistan Diem Technologies Incorporated Full time

    Customer Support Executive Diem Technologies Incorporated , Pakistan Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresMonitor customer complaints and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers...

  • Customer Services

    1 week ago

    Lahore, Punjab, Pakistan 247 Support Full time

    Bachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3Customer ServicesWe are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on rotation basis.Job days are...

  • Customer Support Executive

    4 weeks ago

    Lahore, Punjab, Pakistan Mausummery Lawn Full time

    Get AI-powered advice on this job and more exclusive features.Mausummery is a prominent lawn brand in Pakistan, recognized for its significant global following. For the latest collection updates, please visit mausummery.com and the Mausummery Pakistan Facebook page.Job Description:We are seeking a full-time, on-site CSR Officer to be based in Gulberg,...

  • Customer Support Executive

    2 days ago

    Lahore, Punjab, Pakistan Oakmount Full time

    We're HiringLooking for a rewarding career in customer support? We've got the perfect role for you Apply now for the Customer Support Executive position and enjoy excellent benefits and growth opportunitiesWhat's in it for you?Night shift (5 PM - 2 AM)Salary: 40KFluent English skills requiredWeekends offProvident Fund & company-provided transport (for...

  • Customer Support Executive

    2 weeks ago

    Lahore, Punjab, Pakistan RepairDesk Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RepairDeskStrategic Talent Maestro: Orchestrating Acquisition Success Across Diverse Industries including IT, Startups, Education and Chemical.Position: Customer Support Executive - PaymentsOverviewThe Payments Support Executive at RepairDesk plays a crucial role...

  • Customer Support Executive

    2 weeks ago

    Lahore, Punjab, Pakistan ibex Full time

    Customer Support Executive - Domestic (Lahore) ibex, Pakistan Overview: We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal...

  • Customer Support Executive

    3 weeks ago

    Lahore, Punjab, Pakistan Suave Solutions Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Suave SolutionsJob Summary:We are seeking a highly experienced and customer-focused Customer Support Executive (CSE) to join our team onsite. The ideal candidate will have at least 4 years of experience handling customer interactions across phone, email, and chat...