Recovery Officer

6 days ago


Lahore, Punjab, Pakistan Wasl Investment Finance Full time
Job Description: Recovery Officer is responsible for managing recovery efforts and ensuring portfolio health by monitoring overdue payments, negotiating repayment plans, and coordinating legal actions when necessary.

Key Responsibilities
  • Track overdue payments and maintain a dashboard of past-due borrowers.
  • Contact customers via calls, messages, and visits to secure timely payments.
  • Collaborate with origination and credit teams to identify and manage high-risk borrowers.
  • Develop and negotiate repayment plans in line with company policy.
  • Coordinate with legal teams on cases requiring legal action or repossession.
  • Maintain accurate records of recovery activities and report on delinquency trends and outstanding dues.
  • Support initiatives to reduce default rates and improve collection efficiency.
Job Specification:
  • Excellent communication and interpersonal skills
  • Strong negotiation skills
  • Experience in debt recovery or collections
  • Basic understanding of credit and collections processes
  • Proficiency in MS Office (Excel, Word)
  • Ability to work under pressure and meet recovery targets
Job Rewards and Benefits: Health Insurance,Incentive Bonus,Leaves,Life Insurance,Medical,Provident Fund
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