
Client Relationship Manager
4 weeks ago
- To improve and maintain Client satisfaction.
- Work as a bridge between MTBC and US based clients for multiple reasons, such as;
- Communicate any of the concerns raised by different MTBC Departments.
- Provide the clients with ease of accessing a resource that will help them get answers to their day to day questions.
- Routine Pro-active meeting over the phone with clients to make sure everything is being addressed from our end.
- Responsible helping the company increase the retention with its clients/customers.
- Be highly proficient in English
- Should be able to speak English fluently with full confidence
- Understand the impact of attitude in handling calls professionally
- Apply the proper telephone etiquette to satisfy various customer situations.
- International Call Center Experience will be added advantage
- Good knowledge of computer Troubleshooting.
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