manager - karachi, learning management system (lms) and digital services

1 week ago

Karachi, Sindh, Pakistan The Institute of Chartered Accountants of Pakistan Full time

Direct message the job poster from The Institute of Chartered Accountants of Pakistan

HR Professional | Talent Acquisition Specialist | People & Culture | SAP(HCM) | ERP | Headhunting| HR Ops| HR Generalist | Employee Engagement|

Key Responsibilities:

  • Oversee the comprehensive management of the ICAP's LMS for study material, ensuring seamless operation, accessibility, and a user-friendly experience for all users.
  • Ensure digital learning resources are systematically organized, regularly updated, and fully compliant with organizational standards, user policies, and data security regulations.
  • Track system performance, troubleshoot issues promptly, and collaborate with vendors for regular maintenance and timely enhancements.
  • Lead and manage LMS-related projects, including upgrades, integrations, and process improvements.
  • Provide guidance and mentorship to a team of LMS administrators and digital learning specialists.
  • Ensure staff training on LMS functionalities, best practices, and troubleshooting to maximize efficiency and user engagement.
  • Monitor LMS usage and assess its effectiveness, providing detailed reports and insights to senior management.

Required Education, Experience and Skills:

  • Master's degree in Information Technology / Business Administration / Project Management from HEC recognized university/institute.
  • 3 to 5 years of hands-on experience in LMS administration, digital learning solutions, and project management, and expertise in stakeholder coordination, vendor management, and system administration.
  • Proficient in LMS platforms (e.g., Moodle, Blackboard, Canvas or similar), course structuring, content management, user support, and collaboration with internal teams and IT.
  • Strong leadership and multitasking abilities in a fast-paced environment.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHuman Resources
  • IndustriesHigher Education

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