Customer Service Representative

5 hours ago

Islamabad, Islamabad, Pakistan MAKJ International Group Full time

This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs.

Job Specification

Qualifications

Customer service representatives skills, including the ability to handle a high volume of calls

Experience in customer support, customer satisfaction, and customer experience

Excellent communication and interpersonal skills, as well as good listening skills

The ability to memorize scripts and adapt quickly to changes in customer needs

Bachelor's degree in Business Administration, Sales, Marketing, Communication or related field is a plus

Fluent in written and spoken English and Urdu

Previous experience working in a call center or customer service role is preferred

Telecommunications - Rawalpindi, Pakistan

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