Customer Service Representative

13 hours ago

Islamabad, Islamabad, Pakistan beBeeCustomer Full time 250,000 - 500,000
Job Role

We are a consumer services business, providing exceptional customer support. We seek an experienced Customer Service Representative to deliver high-quality interactions and drive business success.

Key Responsibilities
  • Handle inbound and outbound calls to secure sales opportunities.
  • Provide prompt assistance to customers with their queries, ensuring relevant information is delivered effectively.
  • Maintain accurate records of interactions and transactions for seamless progress tracking.
  • Collaborate with colleagues to optimize productivity and improve team performance.
  • Ensure adherence to established company policies and procedures.
Required Skills
  • Exceptional verbal communication and interpersonal skills.
  • Strong problem-solving abilities and analytical thinking.
  • Proficiency in computer applications and call center software.
  • Ability to work during non-standard hours.
  • Effective closing skills to contribute to team achievements.
Requirements

A minimum of 1 year of experience as a Customer Service Representative is required.

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