Deputy Chief Manager – Complains

2 weeks ago

Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

CA / ACMA with at least 04 years of post-qualification experience or ACCA / MBA with at least 06 years of experience. Must have experience of Rules & Regulations of Regulatory Framework.

Responsibilities:

  • Review of responses on consumer complaints received from OGRA while ensuring compliance with standard rules and regulations.
  • Evaluate Passing Unregistered Gas (PUG) complaints and take necessary actions required for resolving the complaints as per the standard rules and regulations.
  • Review the cases of gas theft claims and obtain relevant documents required to ensure compliance with OGRA's approved procedures.
  • Oversee evidences required to justify the billings and prepare responses for OGRA.
  • Provide support in documenting responses to OGRA related queries and complaints under complaints resolution regulations procedures.
  • Ensure departments provide relevant feedback and case files are stored for future references.
  • Implement measures for improving the structure for complaints resolution and complaint management.
  • Assess regulatory and statutory obligations are met, including accurate and timely processing within the framework of the regulations for review by senior management.
  • Ensure timely, periodic status updates to complainants, respondents and higher management/ board as appropriate, in ongoing case resolution processes.
#J-18808-Ljbffr

  • Deputy Chief Manager – Complains

    16 hours ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Manager – Complains role at Sui Southern Gas Company Limited.Get AI-powered advice on this job and access more exclusive features.Qualifications include CA / ACMA with at least 4 years of post-qualification experience or ACCA / MBA with at least 6 years of experience. Must have experience with Rules & Regulations of the...

  • Deputy Chief Engineer

    2 days ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Engineer (NDT & GTA) role at Sui Southern Gas Company Limited.Get AI-powered advice on this job and more exclusive features.Engineering graduate from an HEC recognized university with at least 6 years of experience. Having a Master's degree is preferred. PEC registration is mandatory.The position of Deputy Chief Engineer...

  • Deputy Chief Manager Projects

    4 days ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Manager Projects role at Sui Southern Gas Company LimitedContinue with Google Continue with GoogleJoin to apply for the Deputy Chief Manager Projects role at Sui Southern Gas Company LimitedGet AI-powered advice on this job and more exclusive features.Bachelor / Masters (16 years of education) in Finance / Accounting /...

  • Deputy Chief Accountant

    2 weeks ago

    Karachi, Sindh, Pakistan Fusion Group of Companies Full time

    Job Description:Fusion Group of Companies, based in Karachi, Pakistan, operates in the dynamic apparel and fashion industry. We are seeking an experienced Deputy Chief Accountant to join our team and support our mission of delivering high-quality garments to local and international markets.Responsibilities:- Assist the Chief Accountant in managing and...

  • Deputy Manager – Compliance

    2 weeks ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Manager – Compliance & ComplaintsSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA with at least 02 years of experience or Masters with at least 05 years of experience. Knowledge of Regulatory Framework will be considered as an added advantage.Responsibilities:Review/analyze complaints having financial impacts on a regional basis when...

  • Deputy Chief Manager

    6 days ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager - Enquiry & DisciplineDecember 25, 2023JOB DETAILS:Qualification & Experience:MBA with at least 6 years of relevant experience or MPA with at least 8 Years relevant experience. Specialization in Human Resources shall be given preference.Responsibilities:Receive disciplinary complaints against employees and proceed as per relevant rules,...

  • Deputy Chief Engineer

    3 weeks ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Bachelors in Civil Engineering from HEC recognized university with at least 6 years of experience. Having a Master's degree shall be preferred. PEC registration is mandatory.Responsibilities:The position of Deputy Chief Engineer - Civil exists for the purpose of overseeing civil engineering endeavors within SSGC. This position involves supervising a team of...

  • Deputy Chief Manager – Operating Cost

    6 days ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager – Operating Cost / BenchmarkingSeptember 09, 2024JOB DETAILS:Qualification & Experience:CA / ACMA with at least 04 years of post-qualification experience or ACCA / MBA with at least 06 years of experience. Must have experience of Rules & Regulations of Regulatory Framework.Responsibilities:Supervise and collect data from relevant...

  • Deputy Chief Manager – Security Services

    6 days ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager – Security Services (Contractual Employment)September 09, 2024JOB DETAILS:Qualification & Experience:At least a graduate.Preferably retired Major or equivalent from armed forces with minimum 15 years of experience.Responsibilities:Ensure security and protection of SSGC assets located in the area of responsibility through effective...

  • Deputy Chief Manager Operational Finance

    3 weeks ago

    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager Operational FinanceSeptember 09, 2024JOB DETAILS:Qualification & Experience:Bachelor / Masters (16 years of education) in Finance / Accounting / Supply Chain Management from a recognized HEC university with at least 10 years of experience in relevant field.ORACCA with at least 06 years of relevant experience.Responsibilities:Support...