
Customer Service Representative
2 days ago
Overview
Controlled inventory levels by conducting physical counts and reconciled with system to move overaged inventory,coordinate fleet and other vehicles for processing of asn and shipment orders,coordinates with the inventory people for disposal of damaged products/stock,developed pick-phase methodology at warehouses to serve critical customers on pair,ensure all documents are filed on completion of shift,ensures all reports/required forms are submitted correctly and in a timely manner to both internal and external customers,level which reduced inventory at retail shops and warehouse,respond to all customer inquiries and issues concerning work orders, invoices, inbound, shipments, inventory issues etc. and report customer feedback to the warehouse manager,shipment
Responsibilities
- Controlled inventory levels by conducting physical counts and reconciled with system to move overaged inventory.
- Coordinate fleet and other vehicles for processing of ASN and shipment orders.
- Coordinate with the inventory people for disposal of damaged products/stock.
- Developed pick-phase methodology at warehouses to serve critical customers on pair.
- Ensure all documents are filed on completion of shift.
- Ensure all reports/required forms are submitted correctly and in a timely manner to both internal and external customers.
- Level which reduced inventory at retail shops and warehouse.
- Respond to all customer inquiries and issues concerning work orders, invoices, inbound, shipments, inventory issues etc. and report customer feedback to the warehouse manager.
- Shipment orders.
Exceed WMS (Warehouse Management System)
ADDITIONAL SKILLS AND TRAINING- Effective Business Communication skills.
- Inventory management.
- Proficient in Microsoft Word and Microsoft Excel
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