Call Quality Analyst

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Looking for Customer Care Representatives (CCR) for our loan recovery call centre.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentGet notified when a new job is posted. Sign in to set job alerts for "Agent" roles.Related roles:Regional Representative - Agent RecruitmentSales Agent – CSR for International...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from TechNestPkJob Title:Quality Assurance Analyst (Mobile apps)Job Type:Full-time, OnsiteTiming: 9:00 am to 6:00 pmExperience: 2 to 3 years of experience in quality assurance of mobile apps.Job specification:Responsible for creating testing artifacts, including but...

1 day ago Be among the first 25 applicantsJob Title:Quality Assurance Analyst (Mobile apps)Job Type:Full-time, OnsiteTiming: 9:00 am to 6:00 pmExperience: 2 to 3 years of experience in quality assurance of mobile apps.Job specification:Responsible for creating testing artifacts, including but not limited to test cases, test scripts, test conditions, and...

Customer Service Excellence AnalystWe are seeking a meticulous and analytical Customer Service Excellence Analyst to monitor and evaluate customer interactions. The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to provide constructive feedback.Key Responsibilities:Monitor inbound and outbound calls to...

Graduate Degree (Master/PhD) in English Literature/Applied Linguistics, Educational Linguistics, Psychology, IELTS/PTE/TOEFL with a focus on language proficiency assessment/testing and research.UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for an experienced Call Quality Agent with exceptional communication skills in...

A Quality Assurance Executive is responsible for monitoring and inspecting calls to meet quality standards. This involves listening, communication skills, statistical analysis, problem-solving, and industry-specific technical knowledge.Job RequirementsMinimum of X years of experience in quality control.Strong computer skills.Excellent verbal and written...

we.R.play is looking for intelligent and highly motivated quality assurance (QA) analysts, to test our games. The ideal candidate is a hardcore mobile gamer with a solid QA background who is capable of finding and accurately describing issues in an organized and clear fashion. Additionally, they would be a self-starter and work on their own...

we.R.play is looking for intelligent and highly motivated quality assurance (QA) analysts, to test our games. The ideal candidate is a hardcore mobile gamer with a solid QA background who is capable of finding and accurately describing issues in an organized and clear fashion. Additionally they would be a self-starter and work on their own...