Evaluating Call Performance Specialist

Call Center Evaluation SpecialistWe are seeking a skilled Call Center Evaluation Specialist to join our team. As a Call Evaluator, you will play a vital role in ensuring the quality and effectiveness of our customer support operations.Your key responsibilities will include monitoring and evaluating customer interactions to assess agent performance,...

As a Call Evaluator at DRS Data Tech BPO, you will play a crucial role in ensuring the quality and effectiveness of our customer support operations.You will be responsible for monitoring and evaluating customer interactions to assess agent performance, identify areas for improvement, and contribute to the overall enhancement of our service delivery.Listen to...

We are seeking a highly skilled Call Quality Specialist to monitor and evaluate customer interactions, ensuring the highest standards of service excellence and regulatory compliance. The role involves analyzing calls, providing constructive feedback, and supporting the continuous improvement of customer service teams.The ideal candidate will possess strong...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Quality Assurance Specialist to ensure top-notch performance across multiple channels. The selected candidate will play a key role in evaluating calls, emails, and chats to provide timely feedback and coaching sessions. Initially, the focus will be on Call Evaluations, Email and Chat Evaluations, and providing Feedback...

Job Title: Call Quality AnalystCompany: Translation EmpireLocation:Rawalpindi / IslamabadKey Responsibilities:Monitor inbound/outbound calls for quality assuranceEvaluate communication, professionalism, and policy adherenceProvide feedback to agents and team leadsIdentify improvement areas and assist in coachingPrepare reports and document call...

2 days ago Be among the first 25 applicantsDirect message the job poster from Globe Call CenterHuman Resources | Talent Acquisition Specialist | Technical-Non Technical Recruiter | Head HunterWe're on the lookout for a skilled on-site SEO expert to oversee our search engine optimization efforts and drive improvements in search rankings.This role involves...

Discover a fulfilling opportunity as a QA Specialist. We're seeking a detail-oriented and proactive professional to join our team.Job DescriptionWe are looking for an individual with at least one year of experience in Quality Assurance, possessing a strong understanding of quality standards, compliance procedures, and performance evaluation.Key...

Job Title: Quality Assurance SpecialistOverview of the Job:The primary role is to ensure that all sales team members are performing at their best and meeting performance goals. This involves tracking employee performance, identifying areas for improvement, and developing strategies to increase productivity.Responsibilities:Monitor call center agents through...