
Call Center Representative
6 hours ago
- Query receiving from all mediums i.e., UAN and Social Media and provide accurate, professional and satisfactory responses to their queries and concerns.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Generation of Query through CRM.
- Generation of warranty claims, if arises.
- Build sustainable relationships and engage customers by taking the extra mile.
- Making sales and mature queries from those customers who are just calling for the information only.
- After the end of the call, CCRs are responsible for recording details in MS-Excel based call log sheet.
- CCRs are responsible to be well aware of those services rates which are fixed, along with the other charges applicable. Upon inquired by the customer, CCR should be informing the rates accurately within no time. The preliminary technical knowledge of the services should also be handy.
- Friendly and pleasant manner
- Typing and word processing skills
- Able to maintain customer confidentiality
- Able to react effectively and calmly in emergencies
- Strong time management and decision-making skills
- Adaptability and accountability.
- Fluency in multiple languages may be desired.
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Call Center Representative
6 hours ago
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Call Center Agent
7 days ago
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Call Center Manager
2 days ago
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Call Center Agent
3 weeks ago
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Call Center Agent
2 days ago
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Call Center Agent
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Faisalabad City Tehsil, Pakistan Farnek Service Ltd Full timeJob Description: Call Center Agent Online/Remote Job for Fresh Graduates in Farnek Service Ltd FaisalabadResponsibilities:Handle inbound and outbound calls professionally and efficientlyProvide excellent customer service and resolve complaintsMaintain records of customer interactions, transactions, comments, and complaintsFollow communication scripts and...
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Call Center Representative
2 days ago
Faisalabad City Tehsil, Pakistan Herbiotics Full timeCompany DescriptionHerbiotics is a leading manufacturer of nutritional products with an extensive portfolio of vitamins, minerals, and dietary supplements. We create thoughtfully designed products to fit lifestyle needs at every stage and age. Our mission is to empower individuals to improve their own health through natural and effective solutions....
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Call Center Agents
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Cold Calling Opportunity in the US
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Quality Coordinator
7 days ago
Peshawar City Tehsil, Pakistan North West General Hospital & Research Center Full timeNorthwest General Hospital & Research Centre & Northwest General Hospital II, Peshawar, leading healthcare institutions in the region require the services of: Quality CoordinatorQualification / Requirements:Candidate must have Master or Equivalent degree from HEC recognized university.Minimum 3 Years' post qualification experience in a reputable...