
Customer Services Officer
2 weeks ago
To receive walk-in customers and handle service inquiries and problems.
Attend customers' telephone calls and book their complaints.
Collect all relevant information of the customer, unit and job request.
Prepare Job Cards and provide repair time and cost estimate to customers at the time of receiving the unit or booking field complaint.
Maintain follow-up and coordinate with workshop and field supervisor to maintain updated information on repair status.
Inform customer in case of change in repair time, cost or extent of agreed work.
Coordinate with workshop supervisors for delivery of unit to customer after repair.
Complete the job card in all respects after repair and forward to Accountant for invoicing.
Prepare and maintain necessary documents and reports.
Job SpecificationEnsure accurate and timely data entry in CSD software and submission to Head Office on daily basis.
Minimize Repair Turn around Time through efficient customer handling, parts arrangement and data entry on daily basis and follow-up with ASC for in-time job completion.
Keep complaint record of complaints document, retain record up to defined period and ensure 100% conformance related to complaints document.
Location: Electrical/Electronic Manufacturing - Lahore, Pakistan
#J-18808-Ljbffr-
Customer Service Officer
4 weeks ago
Sahiwal, Punjab, Pakistan Manuchar Full time1 day ago Be among the first 25 applicantsDirect message the job poster from ManucharDistrict Sales Manager at Manuchar | Driving Sales Growth in Agriculture IndustryAbout the Job:At Manuchar, we're committed to delivering exceptional customer experiences and driving business growth through our fertilizer products. We're seeking a highly skilled District...
-
Customer Service Representative
2 weeks ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeKey ResponsibilitiesTo receive and handle customer service inquiries and problems in a timely and professional manner.Attend to customers' calls, emails, or in-person visits, and respond to their queries and concerns.Collect relevant information from customers, including job requests and unit details.Prepare job cards and provide repair time and cost...
-
Customer Service Technician
2 weeks ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeAbout this JobThis is a great opportunity for a skilled Plumber to join our team in Chichawatni, Punjab, Pakistan. The successful candidate will be responsible for tasks related to plumbing, pipe work, maintenance and repair, and providing excellent customer service.ResponsibilitiesMaintenance and repair of plumbing systemsInstallation and servicing of pipes...
-
Support Officer
2 weeks ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeThis role offers an exciting opportunity to work in a dynamic and fast-paced environment. As a Customer Services Officer, you will be responsible for delivering exceptional customer service and support.Main Responsibilities:To receive and handle customer service inquiries and problems in a timely and professional manner.Attend to customers' calls, emails, or...
-
Development Officer
7 days ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeJob Title: Development OfficerWe are seeking highly capable and driven individuals to take on key roles as Development Officers in Branch Banking.Liaising with customers to provide exceptional service and responding to their queriesHandling cash transactions, deposits, and withdrawals while maintaining accurate recordsManaging branch operations, including...
-
Trainee Officer
2 weeks ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeWe are seeking a detail-oriented and results-driven individual to fill the Graduate Trainee Officer role. The successful candidate will be responsible for maintaining accurate records, adhering to compliance regulations, and upholding the highest standards of customer service.Key Responsibilities:Record KeepingComplianceEligibility Criteria: A Bachelor's...
-
Administrative Officer
2 weeks ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeJob Description:The role of the Registrar is a vital part of the admissions and records process at an educational institution. The successful candidate will be responsible for managing the day-to-day activities of the office, ensuring that all student records are accurate and up-to-date, and providing excellent customer service to students, staff, and...
-
Senior Examination Officer
2 weeks ago
Sahiwal, Punjab, Pakistan UOH Full timeJob Opportunity at University Of Central PunjabWe are seeking a highly skilled and experienced Senior Examination Officer to join our team.About the Job:The successful candidate will be responsible for ensuring the smooth administration of examinations, maintaining high standards of accuracy and fairness in the evaluation process, and providing exceptional...
-
Junior Branch Banking Officer
2 weeks ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeThis Graduate Trainee Officer role requires an individual with excellent interpersonal skills, strong decision-making abilities, and the capacity to work effectively in a fast-paced environment. You will be responsible for fostering strong relationships with customers, resolving conflicts, and promoting a positive branch culture.Key...
-
Customer Success Manager
6 days ago
Sahiwal, Punjab, Pakistan beBee Careers Full timeWe are looking for a Business Development Representative to join our team and drive sales growth by identifying new business opportunities and converting leads into customers.This is a full-time on-site role where you will be responsible for building relationships with clients, meeting sales targets, and providing excellent customer service.Key...