Customer Services Officer

Customer Service RoleWe are seeking a highly skilled Customer Services Officer to join our team.The successful candidate will be responsible for handling customer service inquiries and problems in a timely and efficient manner.This role involves attending customers' telephone calls, booking complaints, and collecting relevant information.The ideal candidate...

To receive walk-in customers and handle service inquiries and problems.Attend customers' telephone calls and book their complaints.Collect all relevant information of the customer, unit and job request.Prepare Job Cards and provide repair time and cost estimate to customers at the time of receiving the unit or booking field complaint.Maintain follow-up and...

Key Performance IndicatorsThe key performance indicators for this role include:Accurate and timely data entry in CSD softwareMinimizing repair turnaround timeMaintaining updated information on repair statusEnsuring 100% conformance related to complaints documentThe successful candidate will be expected to meet these performance indicators and demonstrate a...

Key Responsibilities:To receive walk-in customers and handle service inquiries and problems.Attend to customers' telephone calls and book their complaints.Collect all relevant information of the customer, unit and job request.Prepare Job Cards and provide repair time and cost estimate to customers.Maintain follow-up and coordinate with workshop and field...

Job ResponsibilitiesAs a Customer Services Officer, you will be responsible for ensuring accurate and timely data entry in CSD software and submitting it to Head Office on a daily basis.You will also be required to minimize repair turnaround time through efficient customer handling, parts arrangement, and data entry on a daily basis.Furthermore, you will...

We are looking for a professional Customer Service Officer who will be responsible for receiving walk-in customers and handling service inquiries and problems in a timely and efficient manner.The ideal candidate will attend to customers' telephone calls, book their complaints, and collect all relevant information regarding the customer, unit, and job...

Daily Tasks and ExpectationsThis role requires a high level of organization and attention to detail, with a focus on managing daily emails and responding to them in a professional manner.The successful candidate will also be responsible for handling general office work, assisting with administrative tasks, maintaining digital records, and organizing...

IFI is a representative of reputed International Organizations and offers a bouquet of Financial Services to banks and financial institutions, besides providing management consultancy to local business concerns.One of our valued clients, engaged in the business of sale and distribution of oil and lubricants, requires the services of a Chief Operating Officer...

Our client, a reputable oil and lubricant distributor in central and southern Punjab, is seeking a Chief Operating Officer to oversee their Sahiwal office.Key Responsibilities:Conduct an in-depth review of the current business operationsIdentify areas for improvement to enhance the company's performanceDevelop and implement a plan to strengthen the control...

IFI Consultants is a representative of reputed International Organizations and offers a bouquet of Financial Services to banks and financial institutions, besides providing management consultancy to local business concerns.Job SpecificationWe require the services of a Chief Financial Officer who should be at least an MBA, CMA, or CA finalist with a minimum...