
Sales
4 weeks ago
MBE is a dynamic and rapidly growing company committed to delivering exceptional service. We are currently seeking a dedicated and experienced individual to join our team as a Sales Specialist. If you have a passion for leading teams, fostering a positive work environment, and driving exceptional customer experiences, we want to hear from you
Responsibilities:- Conduct regular coaching and feedback sessions to enhance team members' skills and performance.
- Monitor and evaluate individual and team performance through key performance indicators (KPIs).
- Implement and enforce company policies and procedures within the team.
- Foster a positive and inclusive team culture that promotes collaboration and continuous improvement.
- Proven experience in a call center environment, with at least 2 years in a leadership role.
- Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
- Excellent communication skills, both written and verbal.
- Proficient in using call center software and customer relationship management (CRM) tools.
- Ability to analyze data and make data-driven decisions to improve team performance.
- Flexibility to work in a fast-paced and dynamic environment.
- A commitment to providing excellent service.
Minimum Bachelor's degree in relevant field or equivalent work experience.
Timings:Evening / Night
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Sales and Marketing Professional
3 days ago
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