Sales

4 weeks ago


Karachi, Sindh, Pakistan MB Group Full time

MBE is a dynamic and rapidly growing company committed to delivering exceptional service. We are currently seeking a dedicated and experienced individual to join our team as a Sales Specialist. If you have a passion for leading teams, fostering a positive work environment, and driving exceptional customer experiences, we want to hear from you

Responsibilities:
  1. Conduct regular coaching and feedback sessions to enhance team members' skills and performance.
  2. Monitor and evaluate individual and team performance through key performance indicators (KPIs).
  3. Implement and enforce company policies and procedures within the team.
  4. Foster a positive and inclusive team culture that promotes collaboration and continuous improvement.
Qualifications:
  1. Proven experience in a call center environment, with at least 2 years in a leadership role.
  2. Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
  3. Excellent communication skills, both written and verbal.
  4. Proficient in using call center software and customer relationship management (CRM) tools.
  5. Ability to analyze data and make data-driven decisions to improve team performance.
  6. Flexibility to work in a fast-paced and dynamic environment.
  7. A commitment to providing excellent service.
Education:

Minimum Bachelor's degree in relevant field or equivalent work experience.

Timings:

Evening / Night

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