Credit Representative

2 days ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

The Credit Representative plays a critical role in managing the collection of large-dollar invoices and ensuring timely payments. You will develop positive working relationships with customers and sales executives while implementing processes to reduce risks, streamline collections, and ensure efficient billing. The role also involves handling disputes, placing accounts on credit hold when necessary, and transitioning customers to electronic billing systems.

What You'll Do As a Credit Representative

Employees employed in the role of Credit Representative shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Focus on large-dollar invoices to ensure timely payments.
  • Manage customer interactions, prioritizing large-dollar balances and aged receivables.
  • Build positive relationships with customers, sales, and executives, escalating issues as needed.
  • Use credit hold to minimize risks and facilitate payments.
  • Determine when to forward accounts to collection agencies for bad debt write-offs.
  • Encourage all customers to move to electronic billing (EDI, E-invoicing) to reduce costs and prevent lost invoices.

Key Processes To Achieve Results (Internal Use Only)
  • Review monthly reports of all invoices over USD 10K due by month-end.
  • Contact customers in advance of due dates to confirm receipt of goods and invoices.
  • Report any large-dollar invoice disputes or payment delays to management.
  • Run daily aging reports, sorting by most past due, largest balances, etc.
  • Use tools like D&B to assess customer risk based on payment patterns and creditworthiness.
  • Communicate frequently with customers through various channels (phone, email, etc.).
  • Proactively engage sales executives and customers to resolve chronic payment issues.
  • Avoid credit holds during the collection process by escalating appropriately within the company and with the customer.
  • Recommend to management when accounts should be placed on credit hold or sent to collections.
  • Work with sales and management to determine credit hold status based on history, risk, and responsiveness.
  • Automate invoicing processes using available tools to reduce costs and prevent billing issues.
  • Implement more efficient billing methods for customers when possible.

Required Experience

What you will bring to the team:
  • 1-2 years of relevant experience in corporate collections.
  • Large volume corporate collections experience is highly desirable.
  • Proficiency in managing large-dollar accounts and aged receivables.

Education
  • Bachelor's degree in business or a relevant field.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

Job Timings: 8:00 PM to 5:00 AM (Pk time)

#J-18808-Ljbffr

  • Contract Management Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    This role is ideal for a retired military officer looking to leverage their skills in logistics management. The ideal candidate should have experience in:Key ResponsibilitiesManaging post-contract activities, including record-keeping, deliveries, and inspectionsFamiliarity with basic banking practices, such as bank guarantees and letters of creditLiaising...

  • Logistics Manager

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a retired military officer with experience in logistics. Suitable candidates include:Preferred QualificationsSquadron Leader / Wing Commander (by PAF)Retired Lt. Commander / Commander (by PN)Retired Major / Lt. Colonel (by PA)The role involves managing post-contract activities, including record-keeping, deliveries, inspections, and billing. We...

  • Sales Development Associate

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title:Sales and Marketing Representative About the Role:This is an exciting opportunity for a sales and marketing professional to join our team. As a Sales and Marketing Representative, you will be responsible for managing office files, coordinating with courier companies, assisting in stock-taking activities, and maintaining relationships with existing...

  • Billing Coordinator

    3 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Description Company Overview:When it comes to IT solution providers, there are many choices. But for providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. As a Minority Business Enterprise...

  • Business Operations Manager

    4 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a retired officer from the armed forces, preferably from the logistic branch. This role is ideal for individuals who have previously held positions such as Squadron Leader / Wing Commander (by PAF), Retired Lt. Commander / Commander (by PN), or Retired Major / Lt. Colonel (by PA).Key responsibilities include post-contract management, including...

  • Collection Manager-Enterprise

    2 weeks ago

    Islamabad, Islamabad, Pakistan Hillcrest Solutions (Private) Limited Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Hillcrest Solutions (Private) LimitedTechnical Recruitment & consultancy |Talent Acquisition specialist | HR Operations | Head Hunting | |Telecom Recruiter | We're Hiring: Collection Manager – Enterprise | Hillcrest Solutions | Islamabad Are you a finance...

  • Data Infrastructure Engineer

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a Data Engineer who recognizes that each data point represents human decision-making. This role involves building and maintaining data infrastructure that supports our lending models and operational processes, primarily on AWS. You will also assist in the machine learning lifecycle by helping data scientists deploy, monitor, and retrain models...

  • Senior Data Engineer

    1 week ago

    Islamabad, Islamabad, Pakistan Dplit Full time

    Islamabad, Pakistan | Posted on 05/20/2025DPL is one of the leading software development and IT companies worldwide. Established in 2003, DPL serves clients across major regions, with a focus on Europe, the Middle East, and the Americas. The company is headquartered in Islamabad, Pakistan, with regional offices in the USA and Sweden.DPL pioneered Agile...

  • Technical Recruiter

    2 weeks ago

    Islamabad, Islamabad, Pakistan APIMATIC Full time

    APIMatic, through its Code Generation product coupled with APIMatic Developer Experience Portal and APIMatic OpenAPI Linter, enables enterprises to document their API using OpenAPI, validate and lint it, and then create SDKs. Through our automatic solution, enterprises can cut down time for their teams and API consumers.APIMatic's free tools are used in 200+...

  • Client Service API Analyst

    11 hours ago

    Islamabad, Islamabad, Pakistan S&P Global Full time

    Join to apply for the Client Service API Analyst (Mandarin) role at S&P Global1 day ago Be among the first 25 applicantsJoin to apply for the Client Service API Analyst (Mandarin) role at S&P GlobalGet AI-powered advice on this job and more exclusive features.S&P Global Commodity InsightsAbout The RoleGrade Level (for internal use):08S&P Global Commodity...