Billing Coordinator

3 days ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

Description

Company Overview:

When it comes to IT solution providers, there are many choices. But for providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. As a Minority Business Enterprise (MBE) with over 35 years in business, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and holding top certifications from partners like Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones excels in building digital infrastructures that transform business operations. Follow Zones, LLC on Twitter @Zones, and on LinkedIn and Facebook.

Position Overview:

This role requires individuals to perform each essential duty satisfactorily, applying their independent judgment and demonstrating intellectual abilities in decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made for individuals with disabilities to perform these functions.

Responsibilities:

  1. Process all pertinent customer invoices daily with 100% accuracy.
  2. Resolve and respond to all rejected invoices promptly.
  3. Maintain and reconcile specific accounts to ensure all invoices are billed and paid as agreed.
  4. Accurately prepare daily, weekly, or monthly spreadsheet billings.
  5. Process all other forms of billings as needed (paper, electronic, manual).
  6. Provide daily support for the entire department.
  7. Manage issues sent to the Credit email boxes, including communication with customers, Credit, and Sales teams.
  8. Encourage customers to adopt electronic billing methods to reduce costs and prevent lost invoices.
  9. Research and resolve billing issues by understanding customer systems and requirements, and by corresponding with customers and Sales.
  10. Reconcile and maintain specific customer accounts, including emailing end users and managers, resolving issues, re-billing, and processing credit adjustments.
  11. Process daily emails into the Tax-Exempt Credit email box, understand tax regulations per state, modify orders as needed, and coordinate with Sales and Tax Manager.

Qualifications:

Education/Certification:

ACCA/MBA/BBA in Finance & Accounting or related field

Required Experience:

  • Credit/Collection experience emphasizing electronic billing
  • Proficiency in MS Excel and computer skills
  • Ability to build positive relationships with customers and departments
  • Excellent communication skills, especially via email
  • Strong organizational and follow-up skills, with the ability to multitask and anticipate issues
  • Accuracy in achieving daily goals

Benefits:

Zones offers a comprehensive benefits package including employee life insurance, health coverage for employees, spouses, and children, optional coverage for parents, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We are committed to fostering an inclusive, diverse workplace where every team member is valued. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Job Timings: 8:00 PM to 5:00 AM (PK time)


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