IAM Engineer

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Join to apply for the IAM Engineer (Saviynt/SailPoint) role at Contour Software

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About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division

The Perseus Group acquires, manages, and builds software companies in a variety of vertical markets, enabling them to be clear leaders in their industries. Our companies provide mission-critical enterprise solutions for vertical industries across the entire industry value chain.

The Perseus Group is a subsidiary of Constellation Software Inc. (CSI), listed on the Toronto Stock Exchange.

The Position

The IAM engineer is responsible for the comprehensive management and administration of the Saviynt IAM platform within the organization. This role involves architecting and configuring policies, workflows, and entitlements, as well as providing technical support to end users. The engineer will collaborate closely with other IT team members to ensure seamless integration of the IAM platform with various systems, including Azure Active Directory, Exchange, Workday, Dynamics, o365, Concur, Salesforce, and more. Additionally, the engineer will be tasked with monitoring the platform for performance and security issues, implementing solutions to address any problems, and continuously seeking opportunities to automate and enhance processes.

Job Duties & Responsibilites

• Maintain and support the IAM end-to-end infrastructure, including SC2 Servers and PowerShell, ensuring its reliability, security, and scalability.
• Architect and manage user provisioning, access certifications, access requests, workflows, delegated administration, tasks, forms, rules, and roles.
• Oversee the administration of onboarding, transfers, offboarding, and emergency termination processes.
• Execute day-to-day application maintenance, monitoring, processing, and user support for multiple Saviynt-related activities.
• Implement and manage Role-Based Access Control (RBAC) in Saviynt, M365, and On-Prem AD.
• Configure and manage connectors between Saviynt, Microsoft, and third-party applications.
• Administer Saviynt functionalities, including loading datasets, creating roles, policies, scheduling tasks, certifications, and generating reports.
• Identify and implement efforts to improve and simplify the end-user experience by reducing ticket volume, touchpoints, and enhancing accountability, while driving the usage of self-service tools.
• Investigate root causes for identified problems and recommend architectural solutions.
• Utilize CRUD operations for API endpoints.
• Collaborate with various application teams to establish connectivity with systems such as Concur, AD, Entra Active Directory, Workday, Salesforce, and ServiceNow.
• Assist in managing project scope, schedule, status, and documentation.
• Work with business data owners to develop and implement access policies governing access to confidential and other business data.
  
  

Requirements

• Minimum 3+ years relevant experience on Saviynt or similar IAM Platform
• Experience as a System Administrator, with an understanding of system and network administration principles
• Development of custom rules to set up continuous certification for access review of all users and role composition certification.
• Understanding of JSON syntax and ability to write complex JSON logic
• Contribute to eminence activities, such as automating manual tasks performed by IAM Administration team.
• Strong troubleshooting capability & experience related to IAM technology
• Experience in gathering deployment requirements, completing attribute mappings between source systems and, executing integration testing
• Experience in Test, implement, and document workflows, custom connectors, and other custom software to meet client requirements.
• Experience in preparing product documentation, test cases, test plans, and support process.
• Proficiency in English: Candidate must possess strong English reading, speaking, and writing skills. This includes the ability to comprehend complex texts, articulate ideas clearly and effectively in both verbal and written communication and produce well-structured and grammatically correct documents. Excellent command of English is essential for effective collaboration, documentation, and communication within the team and with external stakeholders.
• Availability for North America Time Zones: Candidate must be available to work during North America time zones. This includes the ability to attend meetings, collaborate with team members, and respond to communications in a timely manner during standard business hours in these time zones. Flexibility in working hours to accommodate different time zones within North America is essential to ensure seamless coordination and productivity.
  
  

Additional Qualifications

• Exceptional documentation and customer service skills
• Ability to investigate, troubleshoot and resolve technical issues
• Highly self-motivated and directed, with keen attention to detail
• Excellent written, oral, and interpersonal communication skills
• Ability to communicate ideas in both technical and user-friendly language
• Available to provide 24x7 On-Call availability on a rotating basis
• Ability to work within a diverse geographically distributed team
• Willing to adjust work schedule to accommodate business needs
  
  

Exciting Benefits We Offer

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesIT Services and IT Consulting

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Job opportunities - IT Positions in SECP IslamabadAssociate Software Engineer- Data EngineerQuality Assurance Quality Control EngineerL1 Application Support Engineer – Data Science Solutions

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