
Call Centre Sales Representative
1 day ago
Bachelor's degree in Business, Marketing, or related field; 3 years of relevant experience required
Job Title: Call Centre Sales Representative
Location: Melbourne, Australia (Remote options available) Pakistan Based Position.
About Us: We are a leading educational consultancy service dedicated to helping students achieve their educational and immigration goals. We offer comprehensive support and guidance throughout the entire application process, ensuring a smooth and successful journey for our clients.
Position Overview:
We are seeking a dynamic and motivated Call Centre Sales Representative to join our team. The ideal candidate will be responsible for contacting potential clients, understanding their needs, and providing them with information about our services. This role requires excellent communication skills, a persuasive attitude, and a customer-centric approach.
Key Responsibilities:
Make outbound calls to prospective clients to generate leads and convert them into sales
Answer incoming calls and respond to customer inquiries in a timely and professional manner
Understand and effectively communicate the benefits of our educational and immigration services
Build and maintain strong relationships with clients to ensure customer satisfaction and retention
Meet and exceed sales targets and performance metrics
Maintain accurate records of customer interactions and sales activities in the CRM system
Collaborate with the sales and marketing teams to develop and implement effective sales strategies
Stay up-to-date with industry trends, products, and competitors
Qualifications:
Proven experience in a call centre sales role or similar position
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to build rapport with clients
Persuasive and confident in selling products and services
Self-motivated with a results-driven approach
Ability to handle objections and negotiate effectively
Proficiency in using CRM software and other sales tools
High school diploma or equivalent; a degree in business, marketing, or a related field is a plus
Knowledge of the educational and immigration sector is advantageous but not required
Competitive salary with commission and performance-based incentives
Comprehensive training and ongoing professional development
Opportunities for career growth and advancement
Flexible working hours and remote work options
Supportive and collaborative team environment
How to Apply: If you are passionate about sales and eager to help students achieve their dreams, we want to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Specification- Proven experience in call centre and sales environments.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and negotiation skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Adaptability to changing environments and customer needs.
Information Technology and Services - Lahore, Pakistan
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