Branch Support Executive

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Associate at FFB Law Associates | Corporate Compliance, Risk Management & Litigation Solutions

We are seeking a proactive and multi-skilled Operations & Coordination Executive to act as a vital link between the head office and branch office. The candidate will be responsible for managing daily administrative operations, coordinating with internal teams, maintaining client and employee data, and ensuring smooth flow of information and tasks across departments.

Key Responsibilities:

1. Expense Management:

• Maintain and update records of all office expenses and bills (e.g., utilities, internet, salaries, grocery, maintenance, etc.).
• Enter all paid expenses into QuickBooks.
• Organize and update monthly and annual expense data in Google Sheets.

2. Graphic Design Coordination:

• Assign design tasks to the graphic designer and monitor progress to ensure timely completion.
• Communicate design requirements from management and ensure quality output.
• Manage the company's presence across WhatsApp groups, Google Groups, Instagram, Facebook, and other digital platforms.
• Ensure timely communication of updates and announcements.

4. Client Recovery & Follow-ups:

• Send payment reminders to clients for outstanding dues.
• Keep records of follow-up communications and escalate unresolved cases to senior management.
• Maintain and regularly update the employee attendance sheet.
• Coordinate with department heads to ensure timely reporting of attendance.

6. Client Onboarding & Documentation:

• Collect and compile documentation from new clients for IRIS registration and IBD income tax returns.
• Create and issue invoices.
• Enter and maintain client data in CRM and QuickBooks.
• Prepare and organize physical client files for internal records.

7. Daily Task Handling:

• Execute daily assignments given directly by the management.
• Ensure timely delivery of all assigned tasks and report progress to higher management.

Requirements:

. Education: Bachelor's degree in Business Administration, Management, Accounting, or a related field. (Master's degree or certification in relevant areas is a plus.)

. Experience: Minimum 1–2 years of relevant experience in administrative coordination, office management, or client relations.

. Technical Skills:

-Proficient in MS Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive).

-Working knowledge of QuickBooks, CRM software, and social media platforms.

. Communication: Strong verbal and written communication skills in English and Urdu.

. Organization: Excellent organizational, time management, and multitasking abilities.

. Problem-Solving: Ability to independently manage day-to-day operations and resolve issues effectively.

. Professionalism: High level of integrity, confidentiality, and commitment to workplace ethics.

. Adaptability: Comfortable working in a dynamic environment with shifting priorities.

. Teamwork: Collaborative mindset with the ability to coordinate with internal departments and report to senior management.

. Location Requirement: Candidate must be permanently settled in Rawalpindi and reside within a 6 km radius of the office.

• Competitive Salary Package: Commensurate with experience and per

formance.Profe

• ssional Growth: Opportunities for training, skill development, and promotion within the organization.Annua
• l Bonuses: Performance-based bonuses and incentives.Flexi
• ble Working Environment: Supportive and collaborative work culture with open communication.Leave
• Benefits: Annual paid leave, casual leave, and public holidays as per company policy.Offic
• e Lunch Facility: Weekly Friday lunch and occasional team meals provided by the company.Mobil
• e Allowance: Communication support for job-related coordination.Recog
• nition & Rewards: Employee of the Month and appreciation initiatives for high-performing staff.Moder
• n Work Tools: Access to CRM, QuickBooks, and cloud-based systems for efficient task handling.Expos
• ure & Experience: Hands-on experience working with senior management, clients, and cross-functional teams.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative

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