Inbound Sales Expert

1 week ago


Lahore, Punjab, Pakistan Inova Global Full time

Advanced in English Speaking & Communication Skills

Inova Global (Pvt) Ltd. - Sales Institute of Lahore is a full-service SEO firm, committed to driving impactful results for our clients by identifying influential prospects with immediate needs for telecom services. Our Company is a leading provider of residential telecom services and home security solutions across the United States. We partner with major Internet Service Providers to offer high-speed internet, TV, and phone services, along with advanced home security systems to ensure our customers' safety and peace of mind. We are committed to delivering exceptional services and top-notch customer experiences.

JOB DESCRIPTION:

Are you an experienced sales professional seeking an exciting opportunity to showcase your skills? Inova Global is hiring dynamic individuals like you to be part of our Inbound Sales Campaign If you have a knack for selling Cable, Phone, and Internet services, this could be your dream job

We are seeking an enthusiastic and customer-focused Inbound Sales Representative to join our growing team. As an Inbound Sales Representative, you will be responsible for engaging with residential customers who are interested in upgrading or signing up for telecom services and home security packages. Your goal will be to provide expert guidance, match customers' needs with the appropriate services, and deliver exceptional sales experiences that exceed expectations.

JOB TITLE: Inbound Sales Expert/Specialist

JOB TYPE: Night Shift (7:00 PM to 4:00 AM)

POSITION TYPE: FULL TIME - ON-SITE ONLY This job posting requires daily on-site presence and is not a remote position.

SALARY PACKAGE: Rs. 100,000 Base Salary + KPIs + Sales Commissions + Bounties/Bonus

Why Join Inova Global?

  • Competitive base salary plus commission and performance-based incentives.
  • Comprehensive training and ongoing professional development opportunities.
  • Paid time off and holidays.
  • Become a Team Lead within three months.

JOB RESPONSIBILITIES:

  • Upsell and cross-sell telecom and home security packages to maximize revenue opportunities.
  • Respond to inbound calls and inquiries from residential customers across the U.S. interested in telecom services and home security solutions.
  • Build rapport and establish a consultative relationship with customers to understand their needs and preferences.
  • Educate customers about the range of telecom and home security services offered by major Internet Service Providers and our company.
  • Recommend tailored solutions that align with customers' requirements and demonstrate the value of our services.
  • Process sales orders accurately and efficiently while ensuring compliance with company policies and procedures.
  • Maintain up-to-date knowledge of industry trends, product offerings, and competitive landscape.
  • Meet and exceed individual and team sales targets and performance metrics.
  • Collaborate closely with the sales team, customer support, and other departments to provide a seamless customer experience.
  • Document customer interactions, inquiries, and sales details in the CRM system.
  • Continuously improve sales techniques through training, coaching, and self-development.
Job Specification

JOB REQUIREMENTS:

  • Proven track record in inbound sales, preferably in the telecom or home security industry.
  • Basic technical knowledge related to internet, TV, and home security systems.
  • Excellent English communication and interpersonal skills.
  • Ability to work night shifts.
  • Strong negotiation and persuasive abilities.
  • Outstanding negotiation and objection-handling skills.
  • Strong organizational and time management abilities.
  • Positive attitude, resilience, and willingness to adapt to changing situations.

Join our team and make a significant impact on customers' lives by providing them with top-notch telecom services and home security solutions. If you're passionate about sales, customer service, and technology, we invite you to apply and become a valuable member of our growing organization.

WHERE & HOW TO APPLY:

To apply, please submit your resume via WhatsApp on +92 307 442-9908 or email.

COMPANY ADDRESS:

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