Customer Service Representative

3 weeks ago

Rawalpindi Cantonment, Pakistan Pentaura Solutions Full time

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Co-Founder Pentaura Solutions | Co-Founder RCMBS |Founder Scaleup Pakistan | Seasoned Marketing Professional l Facebook Ads | Virtual Assistant…

Company Description

Pentaura Solutions is a dynamic call center based in Rawalpindi, Pakistan, striving to redefine customer communication standards in the BPO industry. With a focus on delivering operational excellence and impactful customer experiences, our team is dedicated to driving growth for our clients through professional and empathetic interactions.

Role Description

This is a full-time on-site role for a Customer Service Representative at Pentaura Solutions in Rawalpindi. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service capabilities
  • Knowledge and experience in Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and problem-solve effectively
  • Experience in a call center or customer service environment is a plus
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesIT Services and IT Consulting

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