Customer Service Representative

3 weeks ago


Rawalpindi Cantonment, Pakistan Orioncallcentre Full time

Easy to use payment acceptance from your
customer with no hardware required.

Customer Service Representative (CSR)

Who Are We Looking For

We are looking for a highly skilled and customer-focused CSR to join our team.

What You Will Be Doing
  1. The ideal candidate must have experience working in a taxi call center environment.
  2. Should be familiar with various dispatch systems.
  3. You will be responsible for handling customer inquiries, processing ride requests, resolving issues, and ensuring excellent customer satisfaction.
  4. Handle inbound and outbound calls from customers efficiently.
  5. Book taxi rides, provide fare estimates, and assist with ride-related queries.
  6. Resolve customer complaints and issues professionally.
  7. Ensure a smooth and efficient communication flow between customers and drivers.
Job SummaryLocation

Suite 1M Lions Drive, Shadsworth Business Park, Blackburn, England, BB1 2QS

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