Network & System Specialist (Entry Level)
23 hours ago
Reports To: NOC Manager
Timings: Rotational Shifting (Morning, Evening and Night)
Location: Islamabad, Pakistan
Summary: This is an entry-level position in the TAC department. You will be working as part of a worldwide professional support team and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs.
Responsibilities- Set up, test, administer and troubleshoot network issues.
- Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others.
- Monitor and keep track of all services and monitoring tools e.g., Zabbix, Netbox, and others.
- Create and update network documentation/diagrams for network implementations.
- Setup, deploy and troubleshoot VOIP phones and related services.
- Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances systems.
- Work with virtualization technologies i.e., VMWare, Citrix, and Hyper-V.
- Set up and administer Active Directories and server roles.
- Setup and maintain Google Workspace, Exchange, IIS, SharePoint, print servers, and SQL.
- Keep client software and servers up to date.
Skills Required:
- Quality Assurance
- Analytical Mind
- Adaptable
- Team Player
Qualifications:
- Bachelor's in Engineering related studies (CS, Telecom, Electrical, etc.)
- Fresh to 1 year of similar experience
- CCNA and MCSE preferred
- Excellent communication skills are a must.
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