Network And System Specialist

3 weeks ago

Islamabad, Islamabad, Pakistan Kloud7 Full time

Rotational Shifting (Morning, Evening and Night)

Location: Telecommunications - Islamabad, Pakistan

Summary:

This is an entry-level position in the TAC department. You will be working as part of a worldwide professional support team, and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs.

Responsibilities:

  • Set up, test, administer, and troubleshoot network issues.
  • Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others.
  • Monitor and keep track of all the services and monitoring tools e.g., Zabbix, Netbox, and others.
  • Create and update network documentation/diagrams for network implementations.
  • Set up, deploy, and troubleshoot VOIP phones and related services.
  • Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances systems.
  • Work with virtualization technologies i.e., VMWare, Citrix, and Hyper-V.
  • Set up and administer Active Directories and server roles.
  • Set up and maintain Google Workspace, Exchange, IIS, SharePoint, Print Servers, and SQL.
  • Keep the client software and servers up to date.

Skills Required:

  • Quality Assurance
  • Analytical Mind
  • Adaptable
  • Team Player

Qualifications:

  • Bachelor's in Engineering related studies (CS, Telecom, Electrical, etc.)
  • Fresh to 1 year of similar experience
  • CCNA and MCSE preferred
  • Excellent communication skills are a must.
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