Call Center Representative

3 weeks ago

Lahore, Punjab, Pakistan Truth Marketing Full time
Job Description:

Truth Marketing is a dedicated partner committed to earning our clients' trust. We specialize in empowering businesses within the multi-level marketing (MLM) sector, with a strong focus on real estate, to achieve unparalleled success.

Through innovative strategies, we elevate brands above the competition. Our expertise spans E-commerce, property, and trading projects, allowing us to create tailored digital, printable, and analytical solutions that precisely meet our clients' needs.

Role Description

This is a full-time, on-site Customer Service Representative role located in Pak Arab Housing Society, Ferozpur Road, Lahore, dedicated to serving our UK-based clients. In this dynamic call center environment, you will primarily conduct outbound cold calls to offer essential services in electricity, gas, and telecommunications.

Your responsibilities will include:

  • Conducting outbound calls to potential clients in the UK.
  • Achieving set sales targets.
  • Tailoring conversations to effectively address individual client needs.
  • Maintaining meticulous records of all customer interactions.

Qualifications and Requirements

Minimum O/A Levels or Intermediate education (Bachelor's degree or higher is a plus).

Prior experience in the UK energy sector is a significant advantage.

Excellent English communication skills (verbal and written).

Minimum of 1 year of experience as a Customer Service Representative.

Proven ability to work effectively in a team environment.

Willingness and ability to work according to UK time zone (3:00 PM - 11:00 PM Pakistan Standard Time).

Must be based in Lahore.

Benefits

  • Market-competitive salary
  • Attractive commission structure.
  • Performance-based appraisals.
  • Bi-annual increments.

Job Specification:

  • Call Center
  • Customer Services
  • Fluent in English
  • International campaign

Job Rewards and Benefits: Gratuity, Incentive Bonus, Leaves

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