Call Center Representative

5 hours ago

Lahore, Punjab, Pakistan Maaqservices Full time

Direct message the job poster from MAAQ Services

Transforming Ideas into MVPs in 30 Days | Helping Startups Grow @ MAAQ Services | 10+ Products Launched | Developing AI & LLM Solutions for Impact

We are seeking Customer Support Representative (Technical Support) to join our team. This role is pivotal in providing real-time guidance and support to our field technicians. As the first point of contact for technical staff encountering challenges, you will ensure issues are resolved efficiently and operations run smoothly.

Location: Gulberg, Lahore

Timing: 6pm - 4am

Key Responsibilities:

  • Act as a primary technical support agent for field technicians, addressing and troubleshooting their issues in real-time via phone or other communication tools.
  • Provide guidance to field staff to resolve on-site technical problems effectively.
  • Document and log all support interactions and solutions within the company's CRM system.
  • Collaborate with other teams to escalate and resolve complex issues when necessary.
  • Ensure timely follow-ups with technicians to verify problem resolution and satisfaction.

Requirements:

  • Proven experience with CRM software and maintaining accurate logs.
  • Previous experience in a call center or technical support environment.
  • Excellent communication and problem-solving skills.
  • Ability to work night shifts (6:00 PM to 4:00 AM Pakistan Time).
  • Strong technical aptitude and the ability to learn about new systems and processes quickly.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at MAAQ Services by 2x

Get notified about new Call Center Representative jobs in Lahore, Punjab, Pakistan.

Call Center Sales Specialist - Arabic SpeakerCall Center Sales Specialist - Arabic SpeakerCall Center representative (outbound-sales)Experienced Virtual Assistant for UK Business Owners Lahore Office Based RoleOutbound Cold Call Agents are Required For Website Design & SEOProgram Support & Digital Operations AssistantPersonal Assistant to Chief Executive Officer

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Call Center Representative

    5 days ago

    Lahore, Punjab, Pakistan NeoXtreme Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from NeoXtremeCompany DescriptionNeoXtreme is a sales and customer service company based in DHA Phase 3, Lahore. We connect businesses with skilled Sales Executives and Customer Service Representatives (CSRs). Our mission is to help brands grow through smart...

  • Customer Support Representative

    4 weeks ago

    Lahore, Punjab, Pakistan Taurus Call Center Full time

    Customer Support RepresentativeTaurus Call Center, PakistanTaurus Call Center is hiring for CSR urgentlyResponsibilitiesCall center agents will be responsible for making outbound calls and providing customer services.Follow-up on customer calls.Salary:20k basic in one month probation25k basic after probation30k+ (Including incentives, bonuses,...

  • Call Center Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Call Matricx Full time

    Call Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...

  • Call Center Representative

    3 weeks ago

    Lahore, Punjab, Pakistan RSF SOFT Full time

    Company DescriptionRSF Soft is a leading company specializing in Website Development, Software Development, and Website Marketing. We are dedicated to driving websites to the top of search engine results and increasing online visibility. Our team of SEO experts focuses on delivering Google-friendly strategies that boost web traffic and engagement on social...

  • Call Center Representative

    1 week ago

    Lahore, Punjab, Pakistan Hexiqon Solutions Full time

    Call Center Representative (Outbound USA)Candidates with a Bachelor's degree or equivalent are preferred; relevant experience can be considered.Job Description:Hexiqon Solutions is a leading company in the Marketing and Advertising industry, specializing in Digital Marketing and SEO. We are currently seeking a Night Call Center Representative for our...

  • Call Center Representative

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We require an experienced Customer Service Representative to join our team. The ideal candidate will have 1-2 years of experience working in a call center and possess excellent communication skills.The role involves attracting potential customers by answering their questions and providing information about our products and services. The Customer Service...

  • Call Center Representative

    3 weeks ago

    Lahore, Punjab, Pakistan Easetalent Full time

    About the job Call Center RepresentativeEasetalent is a premier recruiting and consulting firm dedicated to connecting exceptional talent with ideal career opportunities. Our mission is to facilitate the growth and success of both our candidates and partner companies by bridging the gap between talent and opportunity.About the Role:We are seeking highly...

  • Call Center representative

    2 weeks ago

    Lahore, Punjab, Pakistan Vortax LLC Full time

    Call Center representative (outbound-sales)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Vortax LLCAre you a confident communicator with a passion for telesales and leadership? We're looking for a Cold Calling Team Lead with 6 months to 1 year of experience in a...

  • Call Center Representatives

    4 weeks ago

    Lahore, Punjab, Pakistan Bright Holiday & Flights Limited Full time

    Call Center Representatives - Travel / Flight Agent - UK CampaignFresh graduates with at least a Bachelor's degree are encouraged to apply1 JobPosted onOct 5, 2023Last DateJan 5, 2024CompanyBright Holiday & Flights Limited, PakistanJob Ad: Evening Call Center Representative - Travel/Flight Agent - UK CampaignAbout Company:Bright Holiday & Flights Limited is...

  • Call Center Representatives

    1 week ago

    Lahore, Punjab, Pakistan Nuh Tech Pvt. Ltd. Full time

    Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high-volume, fast-paced environment?As a Call Center Service Representative, you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs.Job SpecificationWe need a person...