Senior Application Support Engineer

1 week ago

Lahore, Punjab, Pakistan Stewart Pakistan Private Limited Full time

Be part of a company undergoing an organizational change with goals that will challenge the industry standards. We are looking for innovators who are as committed to shaping the future of the company as we are. If you are a highly experienced Systems Engineer who is driven to provide complex system level support, work face to face with company stakeholders to influence, and implement change then this may be the right fit for you.

Job Description:

  • Work closely with Development teams to promote and deploy applications to lower and production environments
  • Share best practice to improve the team while seeking the same in return
  • Own issues with a sense of urgency, and consistently make recommendations to improve application performance and environment stability
  • Assist with communication of process changes, enhancements, and modifications
  • Automate repetitive tasks to increase reliability
  • Troubleshoot system latency in order to resolve application issues
  • Guide resolution of technical issues, including identification of root cause and long-term solutions

Skills/Knowledge:

  • Strong troubleshooting skills on IIS websites, windows services, scheduled tasks, internal applications, and other server related issues to solve day to day issues and outages
  • Strong knowledge of Enterprise level IT processes and procedures such as Ticketing, Change Control, and other ITIL processes
  • Strong technical background and ability to work with engineers, developers, and end users
  • Must have strong troubleshooting, analytical, and problem-solving skills
  • Must have in-depth knowledge of Windows Server 2008/2012/2016/2019 and SQL Server 2008/2012/2014/2016
  • Exhibits working knowledge of enterprise server storage, server infrastructure, networking, and other hardware or software technologies
  • Experience with MS SQL Server (queries, DTS, stored procedures, data structures, and analysis)
  • Participates in 24x7x365 enterprise operational support as required
  • Excellent written and verbal communication skills

Education & Experience:

  • Bachelor's degree in relevant field preferred
  • 3-5 year preferred prior experience in System Administration, System Engineering, or similar role
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesInsurance

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