Software Support Engineer

7 days ago

Islamabad, Islamabad, Pakistan TEKenable Ltd Full time
Software Support Engineer (.NET & Angular)

We are seeking a highly skilled and motivated Software Support Engineer (.NET & Angular) to join our dynamic 24/7 Support Team. In this role, you will be responsible for maintaining, troubleshooting, and enhancing mission-critical applications. This is a 24/7 rotational shift remote role and is open to software engineers based in Islamabad, Pakistan.

Key Responsibilities -

  • Provide second and third-line technical support for .NET and Angular-based applications.
  • Proactively troubleshoot and resolve application incidents, ensuring minimal downtime.
  • Collaborate with cross-functional teams to identify and resolve root causes.
  • Troubleshoot and resolve issues in a timely manner.
  • Perform bug fixes and implement minor enhancements in .NET and Angular applications.
  • Maintain and update existing codebases and documentation, ensuring adherence to coding standards.
  • Collaborate on system upgrades and deployments with the wider teams.
  • Monitor application performance and system health within the Azure Environments ensuring high availability and reliability.
  • Generate incident and resolution reports for stakeholders.
  • Coordinate with other support engineers, developers, and stakeholders during critical incidents.
  • Participate in knowledge-sharing sessions to document solutions and best practices.
  • Act as an escalation point for critical application issues during assigned shifts.

Key Qualifications -

  • Demonstrable experience as a Support Engineer in .NET Core, C# and Angular.
  • Knowledge of RESTful APIs, JSON, and web services.
  • Experience with SQL Server or other relational databases; ability to write and optimize queries.
  • Knowledge of DevOps practices and tools.
  • Good understanding of the Azure Cloud Platform.
  • Solid understanding of software development principles, design patterns, and best practices.

Work Environment:

  • Rotating shifts, including overnight and weekend shifts.
  • Remote and Hybrid work options available.

Desired Skills:

  • Experience with Microsoft Power Platform.
  • Any Microsoft Certifications.
  • Mobile Development.
  • SQL Kata.
  • Unit Testing.
  • Support Experience: Experience in application support within a 24/7 environment.
  • Familiarity with monitoring tools and performance tuning.

Preferred Qualifications -

  • Degree in any discipline. Computer Science (desirable).
  • Technical accreditations are highly desirable.

Benefits include - Annual bonus, hybrid working, health insurance, Microsoft certifications, life insurance, and company trips.

TEKenable's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at www.tekenable.ie. Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful.

At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, or belief.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

#J-18808-Ljbffr

  • Desktop Support Technician

    2 weeks ago

    Islamabad, Islamabad, Pakistan Field Engineer Support Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Islamabad for a Desktop Support Technician. The Desktop Support Technician will be responsible for providing technical support for desktop computers, managing printer support,...

  • Senior Software Engineer

    7 days ago

    Islamabad, Islamabad, Pakistan Dynamic Software Ltd Full time

    Senior Software Engineer (Java)Dynamic Software Ltd, PakistanEducation: BS / MS in Computer Science from a reputable University.We have a world-leading forensic compliance email archiving system that uses an exchange functionality, ensuring a copy of every email (internal/external) sent/received is copied and sent to the Main Server. Our Server stores the...

  • Software Engineer

    3 weeks ago

    Islamabad, Islamabad, Pakistan BrightSpyre Full time

    Direct message the job poster from BrightSpyre.comHuman Resources Executive | Certified HR ProfessionalWe are looking for a passionate, results-driven Entry-Level Software Engineer to join our development team. This position provides an opportunity for recent graduates or junior professionals to gain hands-on experience in software engineering within a...

  • Software Engineer

    7 days ago

    Islamabad, Islamabad, Pakistan ENW Trading Full time

    Responsibilities:- Collaborate with cross-functional teams to analyze user requirements and design software solutions for various projects in trade, e-commerce, telecommunications, and marketing.- Develop high-quality, efficient code using programming languages such as Java, Python, or C++.- Conduct thorough testing and debugging of software applications to...

  • Team Lead Software Development

    7 days ago

    Islamabad, Islamabad, Pakistan Software Productivity Strategists Inc, Full time

    Team Lead Software Development Software Productivity Strategists Inc., Pakistan A university degree in either Computer Science or Software Engineering.The Software Development Lead will be responsible for recruiting, managing, and developing a team of developers and QA engineers who develop IoT and/or cognitive applications using IBM Bluemix and IBM...

  • Senior Cloud Engineer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Contour Software Full time

    About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....

  • Support Engineers

    7 days ago

    Islamabad, Islamabad, Pakistan Futuresol Tech Full time

    FUTURESOL TECH is seeking a skilled Support Engineer with a minimum of 6 months experience. The successful candidate will be responsible for training, user manuals, and training of software applications while ensuring optimal performance and high levels of responsiveness.Key Responsibilities:Provide support to clients via phone, AnyDesk, and WhatsApp.Visit...

  • Software Engineer Educator

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Software Engineer EducatorWe are seeking a qualified and passionate individual to join our team as an educator in Software Engineering. The ideal candidate will possess strong communication skills, the ability to work collaboratively in a team, and a passion for teaching and mentoring students.Job Responsibilities:Deliver engaging lectures and tutorials in...

  • Transformative Software Engineer

    6 days ago

    Islamabad, Islamabad, Pakistan beBeeSoftware Full time

    Job Title: Full Stack DeveloperWe are looking for a talented software developer to join our team. As a Full Stack Developer, you will be responsible for developing and maintaining software applications using Java, Angular, and other related technologies.The ideal candidate will have strong foundations in programming languages such as Java and Angular, as...

  • Software Developer

    6 days ago

    Islamabad, Islamabad, Pakistan Contour Software Full time

    About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....