Salesforce Administrator

2 weeks ago

Islamabad, Islamabad, Pakistan Zyte Full time
About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

Reporting to the head of revenue operations, you will be the first hire and the owner of our CRM. You will design and implement custom objects, automations, guardrails and more to help the company scale.

You'll collaborate across functions to drive alignment and identify the most impactful optimizations. You will play a key role in improving operational efficiency and devising creative plans to support our business.

Requirements

Core Salesforce Administration
  • Maintain and optimize Salesforce CRM platform including user management, security settings, data integrity, and system performance
  • Configure custom objects, fields, workflows, and automation to support evolving business processes
  • Manage user permissions, profiles, and role hierarchies to ensure appropriate data access across revenue teams

Translating process into the tooling
  • Partner with sales, marketing, and customer success teams to translate business requirements into Salesforce solutions
  • Design and implement lead routing, opportunity management, and pipeline tracking processes that align with the company's sales methodology
  • Create and maintain territory management and account assignment rules to optimize revenue team efficiency

Data Management and Reporting
  • Establish data governance standards and maintain data quality through validation rules, duplicate management, and regular data audits
  • Build comprehensive dashboards and reports for sales performance, pipeline health, and revenue forecasting
  • Integrate data scraping insights and external data sources into Salesforce to enhance prospect and customer profiles

Process Automation and Optimization
  • Develop workflow rules, process builder flows, and approval processes to streamline revenue operations
  • Implement and maintain integrations between Salesforce and other business systems including marketing automation, customer support, and data processing platforms
  • Continuously evaluate and optimize existing processes to improve user adoption and operational efficiency

Training, User Support, and Documentation
  • Provide ongoing training and support to Salesforce users across all revenue functions
  • Create documentation, best practices guides, and standard operating procedures for CRM usage
  • Serve as primary point of contact for system issues and user questions while maintaining high user satisfaction and platform adoption rates

Own the roadmap and Scalability
  • Collaborate with revenue operations leadership to plan Salesforce roadmap and scalability requirements
  • Evaluate new Salesforce features and third-party applications to enhance CRM capabilities
  • Support company growth by designing scalable processes and system architecture that can accommodate rapid user and data volume increases

Requirements:

Essential Qualifications
  • Salesforce Administrator certification (ADM 201 or ADX211) required
  • 3+ years of hands-on Salesforce administration experience in a high-growth technology environment
  • Excellent written and spoken English communication skills
  • Proven ability to work independently and take full ownership of CRM systems and processes
  • Strong analytical and problem-solving skills with attention to detail

Technical Skills
  • Advanced knowledge of Salesforce configuration including custom objects, fields, workflows, and validation rules
  • Experience with Salesforce reporting, dashboards, and data management tools
  • Proficiency in process automation using Process Builder, Flow, and Apex triggers
  • Knowledge of Salesforce integrations and API management is a plus
  • Experience with data migration, data quality management, and system optimization

Leadership and Growth Potential
  • Demonstrated ability to translate business requirements into technical solutions
  • Experience training and supporting end users across multiple departments
  • Strong project management skills with ability to manage multiple priorities simultaneously
  • Leadership potential with interest in growing into a management role as the team scales

Benefits

By joining the Zyte team, you will:
  • Generous PTO policy of 35 days per year.
  • True remote working - we believe great work can happen anywhere
  • We pride ourselves in our strong remote culture
  • We are building something great together - join our passionate, ambitious team in a fast paced environment where you are valued
  • If you want to make an impact and be part of something exciting, we would love to meet you

At Zyte, we value diversity and flexibility. As a fully remote company since 2010, we're ready to adjust our processes to meet your unique needs. If you need assistance during the application process, please contact our Talent team.

Learn more about us on our Meet Zyte page.

We are an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, or any other protected characteristic. We are committed to a welcoming and supportive environment for everyone. We look forward to learning more about you and exploring how we can grow together
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