Operations Team Lead- US

3 days ago

Lahore, Punjab, Pakistan Abacus Full time

Job description

Job Overview:

The Team Lead for International Operations will oversee a diverse team working across various global markets. This role requires a strong leader with excellent communication skills, cultural awareness, and the ability to drive strategic initiatives that align with our company's global objectives.

Position: Team Lead Operations (International)

Key Responsibilities:

  • Leadership and Team Management:
  • Lead and motivate a cross-functional team to achieve performance targets.
  • Conduct regular team meetings to discuss progress, challenges, and opportunities.
  • Provide coaching and development opportunities for team members.
  • Strategic Planning:
  • Collaborate with senior management to develop and implement international strategies.
  • Identify market trends and opportunities for growth in different regions.
  • Project Coordination:
  • Oversee international projects, ensuring timely delivery and alignment with company goals.
  • Coordinate with stakeholders across various departments and regions.
  • Cultural Competence:
  • Foster an inclusive team environment that respects diverse cultures and perspectives.
  • Adapt communication styles and strategies to suit different cultural contexts.
  • Performance Monitoring:
  • Set clear performance metrics and monitor progress.
  • Prepare reports and presentations for management on team performance and project outcomes.
  • Problem Solving:
  • Address and resolve any issues that arise within the team or during project execution.
  • Act as a liaison between team members and other departments to facilitate effective communication.

Qualifications:

  • Bachelor's degree in any field.
  • 1+ years of experience in a leadership role, preferably in BPO industry.
  • Strong understanding of global markets and cultural dynamics.
  • Excellent verbal and written communication skills in English

Salary Package: 130K – 150K (Negotiable)

Timings: 7:00 PM to 4:00 AM (Monday to Friday)

Benefits:

  • Weekly 2 Days Off
  • EOBI
  • Medical Life Insurance (IPD + OPD)
  • Annual, Casual and Sick Leaves (38)
  • Annual Increment (Performance based)

At Abacus, we're not just a workplace; we're a community built on core values. As advocates of diversity and inclusion, we proudly stand as an Equal Opportunity Employer, ensuring equitable opportunities for all. We uphold the highest standards of accountability, encouraging every team member to take ownership of their work and contribute to our shared goals. Collaboration is fundamental to our success; we believe in the power of teamwork. We foster a culture of continuous learning, where curiosity is celebrated, and growth is nurtured. Respect and empathy guide our interactions, and we embrace bold ideas and open dialogue, believing that innovation flourishes in an environment of openness.

Join us at Abacus, where our values not only define our work but also shape our identity as a community

Job Type: Full-time

Pay: Rs130,000.00 - Rs150,000.00 per month

Application Question(s):

  • How many years of experience do you have working in an international call center?
  • How much experience do you have in leading any teams?
  • Can you work in US time zone? (night shift, Monday to Friday)
  • Our office is located on Egerton Road, near Alhamra Arts Center, Garhi Shahu. Can you commute here easily?

Work Location: In person

#J-18808-Ljbffr

  • Team Lead

    5 days ago

    Lahore, Punjab, Pakistan New Travel Team Full time

    Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

  • Team Lead

    1 week ago

    Lahore, Punjab, Pakistan Jubilee Life Insurance Limited-Window Takaful Operations Full time

    Company: Jubilee Life Insurance Limited-Window Takaful OperationsLocation: Lahore, Punjab, PakistanThis is a full-time on-site Team Lead role located in Lahore at Jubilee Life Insurance Limited-Window Takaful Operations. The Team Lead will be responsible for managing and leading a team of Takaful Operations staff, overseeing day-to-day operations, ensuring...

  • Team Lead Operations

    2 weeks ago

    Lahore, Punjab, Pakistan Abacus Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from AbacusHR Lead | OD ,Recruitment, Onboarding, Learning & Development | Employer Branding HR Specialist | Talent Acquisition, L&D, Compensation & Benefits…Company DescriptionAbacus is a leading business solutions provider that helps organizations transform their...

  • Operations Team Lead

    1 day ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Operations Team Lead**Job Summary:**We are seeking an experienced Operations Team Lead to join our team. As a key member of our operations team, you will be responsible for leading and managing a team, ensuring smooth day-to-day operations, and providing exceptional customer service.**Key Responsibilities:**Lead and manage a team to ensure smooth day-to-day...

  • US-Based Sales Team Lead

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Sales Floor Manager Job DescriptionWe are seeking an accomplished sales floor manager to lead our US-based campaign team. As a senior leader, you will be responsible for driving sales growth, developing and implementing effective sales strategies, and managing relationships with key clients.The successful candidate will possess strong leadership skills,...

  • Sales Operations Team Lead

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Executive Sales Operations Team LeadWe are seeking an experienced Executive Sales Operations Team Lead to join our team. In this role, you will be responsible for organizing the Sales Operations Section in assigned areas and ensuring staff training and motivation to achieve individual targets.Main Responsibilities:Organize sales operations teams across...

  • Takaful Operations Team Lead

    1 day ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Team Leader PositionWe are seeking a highly skilled Team Leader to oversee our Takaful Operations team. As a key member of our department, you will be responsible for managing and leading the team towards optimal performance.Main Responsibilities:Leadership and Team Management: Manage and lead a team of Takaful Operations staff, overseeing day-to-day...

  • Global Team Lead

    2 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job SummaryAs a Team Lead for International Operations, you will play a key role in driving strategic initiatives and managing a diverse team across global markets. You will lead by example, fostering a collaborative and inclusive environment that respects diverse cultures and perspectives.Main ResponsibilitiesDrive strategic initiatives that align with our...

  • Business Developer

    1 week ago

    Lahore, Punjab, Pakistan LEAD Concept Full time

    Business Developer / Bidding Expert LEAD Concept, Pakistan LEADconcept is looking to hire Business Developer/Bidding Expert to bring leads from the International Market for our office located in Gulberg 3, Lahore.Candidates MUST have:Technical knowledge of commonly used programming languagesAbility to respond to technical questionsKnow how to pitch in the...

  • Operations Team Lead

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced professional to fill the role of Operations Manager. This is a key position that requires strong leadership and organizational skills.Job Responsibilities:This is a senior-level management position responsible for overseeing various aspects of our organization's operations.The ideal candidate should have excellent communication,...