gsc head of ops risk control
3 days ago
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of GSC Head of Ops Risk and Control – UWS.
Business: Wealth & Personal BankingPrincipal responsibilities
- Continually assess the risks within FCS-UwS, taking into account wider business risks, changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, organisation change and the impact of new technology.
- Work effectively with other Risk and Control teams and influence FCS-UwS Control Owners/Operators in collaboration with onshore Risk functions to complete key control monitoring programmes and enable them to articulate the risk profile of their process, promoting accountable risk and control decision-making.
- Provide oversight to senior management and stakeholders on a monthly basis of all material issues relating to FCS UwS through the GSC risk governance meeting and other risk forums, which will entail materials preparation and presentation to articulate the control environment and shape the associated narrative.
- Accountable for reporting and escalating operational and reputational risks plus potential operational losses in line with FIM policy.
- Independently collect and validate operational risk data for further analysis and usage; contribute to the preparation of periodic risk reports, including monthly, quarterly and annual reports.
- Support in developing, implementing, and maintaining policies, guidelines and processes to identify, measure, monitor, mitigate and report operational risk.
- Represent FCS-UwS in various risk governance meetings such as GSC CEMM, FLoD Meetings, etc.
- Contribute to process and 'deep dive' reviews of specific business processes or risk areas; support the review and approval process over third party assessment review of vendors; oversee the RPA risk universe and lead the activities in balancing risk and change in RPA transformation.
- Assume the role of BIRO for pan-GSC UwS and take the lead on all activity related to Cyber Security and Information Technology Risk (CITRO), creating awareness material, attending meetings and understanding the impact of any changes to Cyber Security controls.
- Ensure that HSBC internal control standards are met, including timely implementation of internal and external audit points together with any issues raised by external regulators.
- The nature of the role requires close working contact with senior management within the GSCs, WPB Risk functions and all business areas across UwS, as well as 2LoD and 3LoD functions, including communicating technical and sensitive information.
- Adopt the Group Compliance Policy by escalating any identified compliance risk in liaison with the Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.
- Support in facilitating risk training to promote a risk culture, including the development and maintenance of eLearning modules; maintain knowledge of emerging best practices and other international standards on risk management (e.g., Basel model).
- Continually support HSBC's approach to Conduct, which is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets.
- Make considered decisions that protect and enhance HSBC values, reputation and business.
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