Associate, Client Services

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Strategic HR & Talent Leader | Expert Network Industry | Scaling People & Talent Operations

Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading

Who We Are:

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients' decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.

Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA.

About the Role

As an Associate, you will connect our clients with experts. Your responsibilities include:

• Understanding Client Needs: Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
• Expert Sourcing and Onboarding: Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
• Communication and Outreach Skills: Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
• Adaptability: Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
• Client Excellence: Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
• Process Expertise: Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.

We welcome applications from individuals seeking a corporate career with rapid progression. We are in search of driven, collaborative, resilient, and curious individuals who excel in communication.

Proficiency in one or more additional European languages is highly desirable.

Interview Process

• 1st Stage Interview: Once we have reviewed your application, we will invite you to a 45-minute first stage interview with a member of the Talent team to further understand your motivations for joining us and assess your understanding of Atheneum and the role.
• 2nd Stage Interview: At stage two, you will meet with two of our first line Managers who will ask you further questions about your experience and interest in Atheneum, you will also participate in a short Case Study discussion. This interview will last approximately 60 minutes.
• 3rd Stage Interview: The third and final stage interview will be with two Account Managers who will conduct a Mock Negotiation Call with you and ask you any outstanding questions the team may have. This interview will also last approximately 60 minutes.

Please note all interviews will be conducted via Microsoft Teams unless stipulated otherwise by a member of the Talent Team.

Job requirements

Atheneum strongly believes in the power of diversity. We are seeking target driven team players with excellent emotional intelligence, problem solving and time management skills.

• Bachelors Degree with majors in Business/ Economics/ Marketing
• Goal oriented, driven, and highly motivated to succeed & take on challenges
• Excellent time management and prioritization skills
• We welcome applications from anyone looking for a career in a corporate role that offers fast progression.
• We are looking for driven, collaborative, resilient, curious individuals who are excellent communicators.
• Fluency in English is essential, fluency in additional languages is highly desirable.

What We Offer:

• Company sponsored team events
• Health insurance
• EOBI (Employee Old Age Benefit Insurance)
• Provident Fund
• Internal SWAP program
• Training and mentorship program

Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• IndustriesInformation Services

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