Client Operations Executive

3 weeks ago

Islamabad, Islamabad, Pakistan Golden Hawk Technologies Pvt Ltd Full time

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Job Title: Client Operations Executive

Timings: Weekly Rotational Shifts (1:00 PM – 10:00 PM, 2:00 PM – 11:00 PM, 3:00 PM – 12:00 AM) | 5 Days a Week

About the Role:

We're seeking a confident, proactive, and detail-oriented Client Operations Executive to join our growing team. This role plays a critical part in ensuring smooth daily operations and effective communication between clients, engineers, and internal teams. You'll handle multiple conversations, prioritize tasks, and drive efficiency with a calm, solution-focused mindset.

Key Responsibilities:

Coordinate with clients, engineers, and internal teams to ensure timely task execution and resolution of service requests

Manage client communication via calls, messages, and emails in a professional and responsive manner

Handle property-related and maintenance service coordination, ensuring smooth logistical flow

Maintain real-time communication with both field and back-office teams

Own assigned tasks with minimal supervision and ensure all responsibilities are followed through to completion

Key Skills & Qualities Required:

Strong time management and ability to manage multiple priorities

Excellent multitasking with a flexible, adaptive mindset

Outstanding verbal and written communication skills

Strong interpersonal skills with a customer-focused attitude

Comfort with basic tech tools (e.g., spreadsheets, task management apps, mobile tools)

What We Offer:

A fast-paced, collaborative, and growth-oriented work environment

Opportunities for advancement within a scaling company

Hands-on learning and real-time impact from day one

Supportive leadership and team culture

Competitive salary and shift-based work flexibility

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales
  • IndustriesIT Services and IT Consulting

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