
Client Operations Executive
3 weeks ago
1 week ago Be among the first 25 applicants
Timings: Weekly Rotational Shifts (1:00 PM – 10:00 PM, 2:00 PM – 11:00 PM, 3:00 PM – 12:00 AM) 5 Days a week.
About the Role:
We are looking for a confident, proactive, and detail-oriented Client Operations Executive to join our growing team. This role is vital to ensuring smooth day-to-day operations and seamless communication between clients, engineers, and internal departments. You'll manage multiple conversations, prioritize tasks, and keep everything running on track with a calm and solution-focused approach.
Key Responsibilities:
Coordinate with clients, engineers, and support teams to ensure timely task execution and issue resolution
Manage and respond to queries through calls, messages, and emails in a professional and efficient manner
Support service request handling, especially related to property, maintenance, or logistical coordination
Provide real-time support and maintain a consistent line of communication with field and back-office teams
Take ownership of daily tasks with minimal supervision, ensuring all assigned responsibilities are followed through
Key Skills & Qualities Required:
Strong time management and ability to juggle multiple priorities
Efficient multitasking and the ability to quickly shift focus
Excellent verbal and written communication skills
Strong interpersonal skills and a customer-centric attitude
Proficiency in basic tech tools (spreadsheets, mobile apps, task managers).
What We Offer:
A fast-paced, dynamic, and collaborative work environment
Growth opportunities within a scaling company
Hands-on learning from day one
Supportive team and leadership
Competitive compensation
Seniority level- Seniority levelNot Applicable
- Employment typeFull-time
- Job functionBusiness Development and Sales
- IndustriesRepair and Maintenance
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