Client Operations Executive

9 hours ago

Islamabad, Islamabad, Pakistan EaseFix Limited Full time

1 week ago Be among the first 25 applicants

Timings: Weekly Rotational Shifts (1:00 PM – 10:00 PM, 2:00 PM – 11:00 PM, 3:00 PM – 12:00 AM) 5 Days a week.

About the Role:

We are looking for a confident, proactive, and detail-oriented Client Operations Executive to join our growing team. This role is vital to ensuring smooth day-to-day operations and seamless communication between clients, engineers, and internal departments. You'll manage multiple conversations, prioritize tasks, and keep everything running on track with a calm and solution-focused approach.

Key Responsibilities:

Coordinate with clients, engineers, and support teams to ensure timely task execution and issue resolution

Manage and respond to queries through calls, messages, and emails in a professional and efficient manner

Support service request handling, especially related to property, maintenance, or logistical coordination

Provide real-time support and maintain a consistent line of communication with field and back-office teams

Take ownership of daily tasks with minimal supervision, ensuring all assigned responsibilities are followed through

Key Skills & Qualities Required:

Strong time management and ability to juggle multiple priorities

Efficient multitasking and the ability to quickly shift focus

Excellent verbal and written communication skills

Strong interpersonal skills and a customer-centric attitude

Proficiency in basic tech tools (spreadsheets, mobile apps, task managers).

What We Offer:

A fast-paced, dynamic, and collaborative work environment

Growth opportunities within a scaling company

Hands-on learning from day one

Supportive team and leadership

Competitive compensation

Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales
  • IndustriesRepair and Maintenance

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