Guest Service Officer

2 weeks ago


Multan, Punjab, Pakistan Pearl-Continental Hotels & Resorts Full time

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Company Description

Pearl-Continental Hotels & Resorts is a renowned hospitality service provider in Pakistan, offering gold-star services through various brands.

Role Description

This is a full-time on-site role for a Guest Service Officer located in Multan. The Guest Service Officer will be responsible for delivering exceptional customer service, handling guest inquiries, and providing information about the hotel's services and amenities. Duties will include managing receptionist tasks, coordinating with various departments to ensure guest satisfaction, and maintaining guest records. The role requires efficient communication and the ability to resolve guest issues promptly.

Qualifications

  • Guest Service and Guest Services skills
  • Experience in Receptionist Duties
  • Interpersonal and problem-solving skills
  • Ability to work independently and as part of a team
  • Experience in the hospitality industry is a plus
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesHospitality

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