Front Desk Officer

3 days ago

Multan, Punjab, Pakistan Cosmic Institute Full time

We are looking for a Front Desk Officer to join our friendly and talented Technology team.

Office-Based Full-time Job from 9am to 5 pm (Mon-Saturday) NO REMOTE OPTION IS AVAILABLE. The office is in Bosan Road, Multan.

A Front Desk Officer, also known as a Front Desk Receptionist or Administrative Assistant, typically involves various administrative and customer service tasks aimed at ensuring smooth operations and providing a positive experience for visitors and guests.

Job Specification
  • Greet and welcome visitors, guests, and clients in a professional and friendly manner.
  • Answer phone calls, take messages, and redirect calls to appropriate staff members.
  • Manage inquiries via email, phone, or in-person and provide accurate information or assistance as needed.
  • Maintain a tidy and organized front desk area, including keeping track of visitor logs, packages, and deliveries.
  • Schedule appointments, meetings, and conference room reservations for staff members.
  • Coordinate travel arrangements, including booking flights, hotels, and transportation when necessary.
  • Manage office supplies inventory and place orders as needed to ensure adequate stock levels.
  • Act as the first point of contact for customer inquiries and requests, providing exceptional customer service.
  • Liaise with other departments within the organization to facilitate communication and collaboration.
  • Relay messages, instructions, or updates to relevant staff members in a timely manner.
  • Communicate any relevant information or updates to visitors, guests, or clients upon their arrival.
  • Respond to emergencies or security incidents by following established protocols and notifying appropriate personnel.
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