Customer Success Specialist

2 days ago


Karachi, Sindh, Pakistan ibex. Pakistan Full time

Get AI-powered advice on this job and more exclusive features.

We are looking for some talented individuals with excellent communication skills for a full-time job in the customer experience industry, where schedules are going to vary.

Apply today if you have the passion to prove yourself and the desire to go beyond determination.

Job Responsibilities:
  • Deliver a class-apart customer experience as measured by performance objectives and in accordance with the core values of our client
  • Assist customers with their items purchased through the e-commerce website
  • Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  • Providing alternatives to products/items, which are not available on the e-commerce website
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with the latest updates on system information, process changes, and future updates
  • Must be able to overcome objections and handle customer pushbacks

Once you've applied, sit back and relax while we get to work on our side You can expect to hear back from us within 3 working days. Our recruitment team will call you on the provided contact number for initial screening.

Good Luck

Seniority level

Entry level

Employment type

Full-time

Industries

Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at ibex. Pakistan by 2x

Get notified about new Customer Success Specialist jobs in Karāchi, Sindh, Pakistan.

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Customer Success Specialist - Voice Program (INT)ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Customer Success Specialist - Voice Programibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    About the RoleAs a Customer Success Specialist at NielsenIQ, you will play a vital role in building and maintaining strong relationships with our clients. Your primary objective will be to understand their needs and goals, and ensure they derive maximum value from our offerings.You will work closely with our clients to enhance their overall customer...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    ibex. is looking for a Customer Success Specialist within the Operations department who shall assist our U.S.-based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for some talented individuals with excellent communication skills for a full-time job in the...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Company DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...


  • Karachi, Sindh, Pakistan Success Lab Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Success LabFounder at Success Lab | Driving Business Growth through Web and App Development, Amazon VA services, Social Media Marketing, Brand Shoots &…Company DescriptionSuccess Lab is an IT and eCommerce agency that...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Customer Success Team OverviewWe are seeking a highly motivated and empathetic individual to join our Customer Success team as a Voice Program Associate. Based in Pakistan, you will be working closely with international customers to provide them with exceptional support and ensure their queries are resolved efficiently.About the RoleYou will be responsible...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Strategist to join our team. The successful candidate will be responsible for developing and executing customer success strategies that drive long-term growth and customer satisfaction.The ideal candidate will have a deep understanding of our products and services and be able to...


  • Karachi, Sindh, Pakistan Success Lab Full time

    About Success LabSuccess Lab is an innovative IT and eCommerce agency that offers a range of services to help businesses succeed in the digital world. Our team provides tailored solutions in web development, app development, Amazon services, Shopify services, social media marketing, and professional product photography.Job DescriptionThe Lead Generation...


  • Karachi, Sindh, Pakistan Dengage Full time

    Karachi, Pakistan | Posted on 03/20/2025D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and...


  • Karachi, Sindh, Pakistan D·engage Full time

    D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and growing existing customers by building a...


  • Karachi, Sindh, Pakistan Vital Tech Solutions Pvt Ltd. Full time

    Vital Tech Solutions Pvt Ltd is committed to delivering exceptional customer experiences. As a Sales Executive, you will play a key role in achieving this goal by leading customer interactions and driving sales growth.Job ResponsibilitiesServe as the primary point of contact for customers, providing timely and effective support.Identify and pursue sales...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Job DescriptionNielsenIQ is the world's leading consumer intelligence company, delivering unparalleled global reach and the most comprehensive consumer insights. As a Customer Success Professional, you will play a crucial role in building strong relationships with our Tier 1 and Tier 2 customers, understanding their needs and goals, and ensuring they drive...


  • Karachi, Sindh, Pakistan Dengage Full time

    Karachi, Pakistan | Founded by MarTech SaaS veterans with decades of experience growing multiple SaaS companies from the ground up, D-engage is a leading player in the digital marketing industry.We are seeking a Customer Success Manager to play a crucial role in our growth strategy. As a key member of our team, you will be responsible for retaining and...


  • Karachi, Sindh, Pakistan Perks HR Pvt. Ltd Full time

    We are seeking a Customer Success Professional to drive expansion and adoption of our software and services.Key ResponsibilitiesDevelop and implement strategies to increase customer engagement and retention.Lead the onboarding process for new customers, ensuring seamless integration with our platform.Collaborate with the sales team to drive renewals and...


  • Karachi, Sindh, Pakistan GE Solutions Full time

    At GE Solutions, we are seeking a talented Customer Success Manager to join our team. The ideal candidate will have a minimum of 1 year of experience in Customer Support Management and be proficient in E-Commerce Sales and Strategy planning.The successful candidate will be responsible for managing relationships with customers from the US/UK Region, analyzing...


  • Karachi, Sindh, Pakistan Nielsen Consumer LLC Full time

    Job DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...


  • Karachi, Sindh, Pakistan Advent Interactive Full time

    Advent Interactive is seeking a skilled Customer Success Associate to provide exceptional customer service and support to our clients.About the Role:The ideal candidate will be responsible for meeting with clients, providing sales support via phone, email, and video conferencing applications, and identifying new business opportunities.This role requires...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    Job DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals, and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...