
Customer Success Specialist
4 weeks ago
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We are looking for some talented individuals with excellent communication skills for a full-time job in the customer experience industry, where schedules are going to vary.
Apply today if you have the passion to prove yourself and the desire to go beyond determination.
Job Responsibilities:- Deliver a class-apart customer experience as measured by performance objectives and in accordance with the core values of our client
- Assist customers with their items purchased through the e-commerce website
- Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
- Providing alternatives to products/items, which are not available on the e-commerce website
- Follow standard processes and procedures when it comes to providing the resolution
- Staying up to date with the latest updates on system information, process changes, and future updates
- Must be able to overcome objections and handle customer pushbacks
Once you've applied, sit back and relax while we get to work on our side You can expect to hear back from us within 3 working days. Our recruitment team will call you on the provided contact number for initial screening.
Good Luck
Seniority levelEntry level
Employment typeFull-time
IndustriesOutsourcing and Offshoring Consulting
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