Fiber Outside Plant

A Fiber Outside Plant (OSP) Technician I is responsible for the installation, maintenance, and repair of DMEA's aerial and underground fiber optic infrastructure. The technician will work with various tools and equipment (OTDR, OPM, OLTS, fiber optic splicing tools) to ensure the proper installation and maintenance of fiber optic cables with an emphasis on high-quality customer service. This position primarily completes basic fiber installations, entry-level splicing, and basic troubleshooting.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• One (1) year of experience with fiber optic installation, splicing, and network equipment setup including familiarity with home networking, Wi-Fi configuration, and Ethernet connections.
• Entry-level knowledge for troubleshooting broadband, telephone, and cable TV.
• One (1) year of experience in fusion splicing, using fiber optic test equipment, and performing optical continuity.
• Experience with conformance testing and communications construction experience (both aerial and underground placement) preferred. Any equivalent combination of education and experience may be substituted.
• Strong verbal and written communication and customer service skills.
• Experience using Microsoft Office programs including Outlook, Word, SharePoint and Excel, etc.

QUALIFICATIONS & LICENSES/CERTIFICATIONS:

• This position is subject to non-standard working hours including nights, weekends, holidays, and on-call when required.
• Knowledge of the universal communications color codes as they relate to 12 and 24-tube count fiber optics and standard datacom (copper).
• Class A or B CDL preferred.
• OSHA 10 or 30 Certification for workplace safety or the ability to obtain within one (1) year from date of hire.

ESSENTIAL JOB FUNCTIONS:

• Assist in installation of aerial and underground fiber optic cable including splice closures. Provide excellent customer service and maintain a professional demeanor during installations and service calls.
• Responsible for equipment installation and cabling through fusion splicing of various types and sizes of fiber optic cable.
• Review and interpret fiber optic color codes for installation and testing.
• Diagnosing and repairing fiber optic connectivity issues, including signal loss and faulty equipment for residential and commercial subscribers. Perform fiber splicing, terminations, and testing to ensure proper connectivity.

ESSENTIAL PHYSICAL AND MENTAL REQUIREMENTS:

• Ability to lift up to 50 pounds frequently and up to 75 pounds occasionally.
• Requires frequent climbing and work at elevations (e.g. from ladders, poles, lift trucks, etc.)
• Requires ability to work in confined spaces for prolonged periods of time.