Community Management Executive

4 days ago

Karachi, Sindh, Pakistan IO DIGITAL Full time

Join to apply for the Community Management Executive role at IO DIGITAL

Join to apply for the Community Management Executive role at IO DIGITAL

Join our team as a Community Management Executive and play a key role in engaging with the online community of our clients across various social media channels. You'll monitor and respond to comments, messages, and inquiries in a timely and professional manner, fostering meaningful interactions and building strong relationships with our followers.

Responsibilities

  • Promptly monitor and respond to comments, messages, and inquiries on social media channels. Foster meaningful interactions with our online community and build strong relationships with followers.
  • Monitor and analyze social media performance using various analytics tools. Generate reports on key metrics such as engagement, reach, click-through rates, and conversion rates. Use insights to continuously improve social media strategies.
  • Keep abreast of the latest trends, best practices, and emerging technologies in social media marketing. Share insights and recommendations with the team to enhance our social media efforts.
  • Work closely with the marketing, design, and content teams to align social media campaigns with overall marketing objectives. Coordinate and collaborate on content creation, campaign planning, and promotional activities.
  • Monitor social media channels for potential issues or crises. Develop and execute crisis management strategies to address and mitigate negative sentiment or brand reputation issues.

Qualifications
  • Bachelor's degree in Marketing, Communications, or related field.
  • Proven experience of 0-1 years in social media management or community management.
  • Strong written and verbal communication skills, with the ability to engage and interact effectively with online communities.
  • Proficiency in social media analytics tools and platforms.
  • Crisis management skills and the ability to remain calm and composed under pressure.
  • Creative thinking and problem-solving skills.
  • Detail-oriented with strong organizational and time management skills.

Why IO Digital?

If you're passionate about building and nurturing online communities, analyzing social media performance, and collaborating with cross-functional teams, apply now to join our team as a Community Management Executive.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales
  • IndustriesAdvertising Services

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