QA Evaluator

3 weeks ago

Lahore, Punjab, Pakistan Software Finder Careers Full time

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Responsibilities
  • Providing Constructive Feedback: Deliver timely and actionable feedback sessions to Sales Development Representatives (SDRs) to enhance their performance and adherence to quality standards. Ensure feedback is specific, measurable, and aligned with organizational goals.
  • Record Keeping and Compliance: Maintain accurate and comprehensive records of all feedback provided to SDRs. Collaborate with the Operations team to ensure that feedback points are implemented and tracked, promoting continuous improvement.
  • Documentation and Analysis: Ensure thorough documentation of all training and coaching sessions conducted, including the development of a comparison matrix to measure the effectiveness of training initiatives before and after implementation.
  • Calendar Management: Keep the training and coaching calendars up-to-date, ensuring seamless coordination with relevant stakeholders and minimizing scheduling conflicts.
  • Training Support: Assist the Training and Development (T&D) team in delivering targeted training sessions, providing subject matter expertise as needed to enhance SDR skills and knowledge.
  • Content Creation: Develop high-quality coaching and training materials that align with organizational objectives and support the growth and development of SDRs.
  • Quality Assurance: Verify the accuracy of quality metrics and double-check improvement points in marked SDRs, ensuring that feedback is implemented and performance standards are met.

Software Finder is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights. With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions. Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Quality Assurance
Industries
  • IT Services and IT Consulting

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