Customer Support and Implementation Specialist

15 hours ago

Karachi, Sindh, Pakistan iTack Solutions Full time
Customer Support and Implementation Specialist (Functional Consultant)Customer Support and Implementation Specialist (Functional Consultant)

1 week ago Be among the first 25 applicants

Direct message the job poster from iTack Solutions

We're looking for a proactive and technically sound Customer Support Specialist with experience in Odoo ERP (Inventory & Accounting modules). The ideal candidate must have hands-on expertise with SQL and IIS servers and should be capable of supporting and assisting in Odoo implementations. A quick learner with adaptability to grasp new software tools is highly preferred.

Key Responsibilities:

  • Provide front-line support for Odoo ERP users (Accounting & Inventory modules)
  • Troubleshoot functional and technical issues via call, email, and ticketing system
  • Perform SQL-level investigations and manage IIS server-related configurations
  • Support Odoo implementation tasks including deployment, configuration, and user onboarding
  • Collaborate with technical teams for escalated issues and enhancements
  • Train users and ensure smooth system usage
  • Document issue logs, resolutions, and user feedback

Mandatory Requirements:

  • 1–2 years of hands-on experience with Odoo ERP (Accounting & Inventory modules)
  • Experience in Odoo implementations and ERP deployment processes
  • Proficiency in SQL (queries, logs, DB-level support)
  • Strong experience with IIS servers
  • Fast learner with the ability to adapt to new software environments
  • Excellent communication, documentation, and support skills
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at iTack Solutions by 2x

Get notified about new Customer Support Specialist jobs in Karachi Division, Sindh, Pakistan.

Customer Service & Support Representative - CSRInternational Customer Service Representative

Karachi Division, Sindh, Pakistan 2 hours ago

Karachi Division, Sindh, Pakistan 3 months ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Senior Customer Support Specialist

    3 weeks ago

    Karachi, Sindh, Pakistan iTack Solutions Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from iTack SolutionsiTack Solutions is looking for a highly skilled and client-focused Senior Customer Support Specialist with proven expertise in ERP systems. This role plays a key part in delivering exceptional client service by supporting ERP solutions, conducting...

  • Technical Customer Support Specialist

    15 hours ago

    Karachi, Sindh, Pakistan iTack Solutions Full time

    Technical Customer Support Specialist (ERP)Technical Customer Support Specialist (ERP)1 week ago Be among the first 25 applicantsiTack Solutions is hiring a Technical Customer Support Specialist to support our growing base of ERP clients. This role involves troubleshooting, resolving, and escalating technical and functional ERP issues while ensuring...

  • Customer Support Specialist

    3 days ago

    Karachi, Sindh, Pakistan Ibex Full time

    ibex, a leading global provider of business process outsourcing (BPO), digital marketing, and customer engagement solutions, is seeking a dedicated Customer Support Specialist to join its team in Karachi. With a workforce of over 35,000 employees across 34 global operations facilities, ibex is recognized for delivering outstanding customer experiences and...

  • Customer Support Specialist

    3 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a talented individual to fill the role of Customer Support Specialist. This position requires exceptional communication skills, both written and verbal, to effectively interact with customers and provide satisfactory solutions to their queries.ResponsibilitiesRespond to customer inquiries in a professional manner, providing information about...

  • Customer Support Specialist

    2 days ago

    Karachi, Sindh, Pakistan Ever Green Traveling Full time

    Customer Support Specialist Ever Green Traveling, Pakistan Join us as a CUSTOMER SUPPORT EXECUTIVEJob Description:Manage Inbound Calls (No Sales - No Target).Respond Promptly to customer inquiries.Handle and resolve customer complaints.Skills & Requirements:* Fluent in written & spoken English is a must.* Computer Skills.* Bachelor / Intermediate.A chance to...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Roche Full time

    Get AI-powered advice on this job and more exclusive features.At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is...

  • Technical Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan iTack Solutions Full time

    Technical Customer Support Specialist (ERP)Get AI-powered advice on this job and more exclusive features.iTack Solutions is hiring a Technical Customer Support Specialist to support our growing base of ERP clients. This role involves troubleshooting, resolving, and escalating technical and functional ERP issues while ensuring high-quality client support.The...

  • Customer Support Specialist – ERP Systems

    2 weeks ago

    Karachi, Sindh, Pakistan iTack Solutions Full time

    Customer Support Specialist – ERP SystemsiTack Solutions is seeking a highly skilled and client-focused Senior Customer Support Specialist with expertise in ERP systems. This role involves supporting ERP solutions, conducting live product demonstrations, translating client requirements into actionable steps for internal teams, and ensuring seamless...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Modisoft Full time

    Modisoft is seeking a Customer Support Specialist to join our team in Karachi and Khariyan (Metro City). The selected candidate will be responsible for delivering exceptional customer support by addressing inquiries related to POS systems, payment solutions, digital menus, Cartzie services, and associated hardware via phone, email, and live chat.Key...