CRM & Billing Technical Lead - Microsoft Dynamics

3 weeks ago

Islamabad, Islamabad, Pakistan Swatxsolutions Full time
CRM & Billing Technical Lead - Microsoft DynamicsCRM & Billing Technical Lead - Microsoft Dynamics

1 month ago Be among the first 25 applicants

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

  • Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions
  • Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems
  • Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization
  • Manage customizations, configurations, workflows, and plugins within Dynamics 365
  • Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps
  • Ensure high availability, scalability, and security of CRM & Billing systems
  • Troubleshoot performance issues and oversee system upgrades and patches
  • Work with DevOps teams for CI/CD pipeline automation and deployment management
  • Ensure compliance with regulatory, security, and data protection standards

Requirements

Qualifications & Skills
  • Bachelor's or Master's in Computer Science, Information Technology, or related field
  • 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions
  • Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure
  • Knowledge of billing models, invoicing processes, and subscription management
  • Experience with RESTful APIs, SOAP, and integration patterns
  • Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices
  • Strong problem-solving and leadership skills
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesIT Services and IT Consulting

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