Lead, Account Management

4 weeks ago

Lahore, Punjab, Pakistan Delivery Hero SE Full time

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
  • Lead and manage a cluster of accounts across multiple cities, ensuring the achievement of commercial and operational KPIs.
  • Communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.
  • Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
  • Forecast and track key account metrics, such as quarterly results and annual forecasts.
  • Identify opportunities within the cluster of accounts and collaborate with the team to execute them.
  • Track and manage the operational KPIs of the accounts.
  • Meet with vendors on a weekly basis with the Account Manager to discuss opportunities for growth and overall performance.
  • Manage and mentor a team, ensuring proper support, guidance, and development to achieve departmental goals.
Qualifications
  • Minimum of 5 years of experience in a similar role.
  • Strong communication and relationship-building skills.
  • Ability to drive results across multiple KPIs.
  • Strong analytical and problem-solving abilities.
Additional Information

What does your playfield look like?

  • We work in a flexible but fast paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We love what we do, and we don't rest until our targets are achieved.. So if you're also someone who is driven until the dream is achieved, come join us.
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