CRM & Billing Technical Lead - Microsoft Dynamics

1 week ago


Islamabad, Islamabad, Pakistan SWATX Full time

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities


• Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions.


• Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems.


• Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization.


• Manage customizations, configurations, workflows, and plugins within Dynamics 365.


• Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps.


• Ensure high availability, scalability, and security of CRM & Billing systems.


• Troubleshoot performance issues and oversee system upgrades and patches.


• Work with DevOps teams for CI/CD pipeline automation and deployment management.


• Ensure compliance with regulatory, security, and data protection standards.

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