General Manager – Organizational Planning and Management

4 weeks ago

Karachi, Sindh, Pakistan The Citizen Foundation Full time

The General Manager - Organizational Planning and Management (GM-OPM) will play a critical role in supporting the CEO of TCF by improving organizational efficiency, ensuring smooth operations, and enhancing communication and coordination across the organization. As a key integrator, the GM-OPM will assist the CEO in managing the flow of information, monitoring key initiatives, and ensuring alignment across departments. This role is ideal for a senior level professional with strong operational and project management capabilities who thrives in a fast-paced, mission-driven environment.Key ResponsibilitiesStrategy and Annual Planning

  • Manage the organization's process of long-term strategy development and monitoring progress against key milestones.
  • Partner with Finance to facilitate the annual planning process, ensuring alignment with the organization's strategy.
Operations and Performance Management
  • Oversee the day-to-day operational execution of the CEO's priorities, ensuring initiatives are implemented effectively.
  • Identify and resolve bottlenecks in processes, workflows, or communication that hinder organizational efficiency.
  • Monitor progress on programmes, projects and key performance areas, flagging issues early and ensuring accountability for deliverables.
Stakeholder Management and Operating Rhythm
  • Assist the CEO in managing key stakeholder relationships and maintaining organizational oversight through a dynamic operating rhythm.
  • Provide input and oversight on the design and delivery of the organization-wide operating rhythm (including forums not requiring CEO participation).
  • Organize and coordinate senior leadership forums, including agenda setting, note-taking, and follow-ups to ensure alignment and action.
Internal and External Communications
  • Act as the central point of (formal and informal) communication between the CEO, senior leadership and the rest of the organization, ensuring clear, concise, and consistent messaging.
  • Manage the CEO's email and other communication within and outside the organization to ensure responsiveness and prompt decision making.
  • Support the CEO's external engagements by curating and filtering engagements, preparing communication materials and maintaining engagement with external partners.
  • Enable the CEO to communicate with the public at large through social media content, blogs and op-eds.
Decision Support and Project Management
  • Develop and assist other units in developing briefing documents to frame key decisions and provide necessary context, rationale and data to support executive decision-making.
  • Lead or coordinate critical cross-functional projects that may not have a clear owner within the organization.
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