Call Quality Assurance

Looking for Customer Care Representatives (CCR) for our loan recovery call centre.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentGet notified when a new job is posted. Sign in to set job alerts for "Agent" roles.Related roles:Regional Representative - Agent RecruitmentSales Agent – CSR for International...

We are looking for a detail-oriented professional to ensure the highest standards of service quality and compliance. The role involves analyzing customer interactions, providing feedback, and supporting continuous improvement.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer...

Quality Assurance Specialist Allainet Private Limited, Pakistan We have an immediate opportunity for a Quality Assurance Specialist with extensive experience in support of the full software development to release lifecycle. Excellent background in quality assurance and business analysis is imperative.The purpose of this position is to provide advanced level...

ResponsibilitiesPerforming call quality monitoring and following all standards.Able to work or assign tasks/targets assigned by management.Prepare analysis reports for internal and external departments.Excellent verbal and systematic skills (MS Office, monitoring software).Ability to multitask.Job SpecificationProven work experience as a Quality Assurance...

Service Quality Assurance Specialist (QA)Are you passionate about ensuring the highest level of quality in products and services? We are seeking a skilled and dedicated Quality Assurance professional to join our team. As a Quality Assurance specialist, you will play a crucial role in maintaining and improving our service standards, ensuring customer...

Job Title: Quality Assurance LeaderJob SummaryWe are seeking an experienced Quality Assurance Leader to join our team. The successful candidate will be responsible for developing and implementing quality assurance strategies, leading a team of quality assurance professionals, and collaborating with internal stakeholders to drive business excellence.Key...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Direct message the job poster from Ora-Tech Systems Pvt. LtdThis is a contract on-site role for a Quality Assurance Tester based in Islamabad. The Quality Assurance Tester will be responsible for executing test cases, performing manual testing, and ensuring the overall quality of software products. Day-to-day tasks include developing test plans, identifying...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Ora-Tech Systems Pvt. LtdHead of Consulting Services at Ora-Tech Systems Private LtdRole DescriptionThis is a contract on-site role for a Quality Assurance Tester based in Islamabad. The Quality Assurance Tester will be responsible for executing test cases,...