
Call Quality Assurance
1 day ago
A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.
Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:
- Listening
- Communication Skills
- Statistical analysis
- Problem-solving
- Industry-specific technical knowledge
Minimum of X years of experience in quality control. Strong computer skills. Excellent verbal and written communication skills. Strong interpersonal skills. Excellent analytical skills.
Business Supplies and Equipment - Islamabad, Pakistan
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Calling Agent
2 weeks ago
Islamabad, Islamabad, Pakistan Born call centre Full timeLooking for Customer Care Representatives (CCR) for our loan recovery call centre.Seniority levelEntry levelEmployment typeFull-timeJob functionSales and Business DevelopmentGet notified when a new job is posted. Sign in to set job alerts for "Agent" roles.Related roles:Regional Representative - Agent RecruitmentSales Agent – CSR for International...
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Call Quality Assurance Specialist
5 hours ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full timeWe are looking for a detail-oriented professional to ensure the highest standards of service quality and compliance. The role involves analyzing customer interactions, providing feedback, and supporting continuous improvement.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer...
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Quality Assurance Specialist
1 day ago
Islamabad, Islamabad, Pakistan Allainet Private Limited Full timeQuality Assurance Specialist Allainet Private Limited, Pakistan We have an immediate opportunity for a Quality Assurance Specialist with extensive experience in support of the full software development to release lifecycle. Excellent background in quality assurance and business analysis is imperative.The purpose of this position is to provide advanced level...
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Quality Assurance Agent
1 day ago
Islamabad, Islamabad, Pakistan Microcred Full timeResponsibilitiesPerforming call quality monitoring and following all standards.Able to work or assign tasks/targets assigned by management.Prepare analysis reports for internal and external departments.Excellent verbal and systematic skills (MS Office, monitoring software).Ability to multitask.Job SpecificationProven work experience as a Quality Assurance...
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Service Quality Assurance Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Mozack Full timeService Quality Assurance Specialist (QA)Are you passionate about ensuring the highest level of quality in products and services? We are seeking a skilled and dedicated Quality Assurance professional to join our team. As a Quality Assurance specialist, you will play a crucial role in maintaining and improving our service standards, ensuring customer...
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Quality Assurance Professional
6 hours ago
Islamabad, Islamabad, Pakistan beBeeQuality Full timeJob Title: Quality Assurance LeaderJob SummaryWe are seeking an experienced Quality Assurance Leader to join our team. The successful candidate will be responsible for developing and implementing quality assurance strategies, leading a team of quality assurance professionals, and collaborating with internal stakeholders to drive business excellence.Key...
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Call Quality Analyst Monitoring
2 weeks ago
Islamabad, Islamabad, Pakistan Translation Empire PK Full timeWe are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...
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Call Quality Analyst Monitoring
2 weeks ago
Islamabad, Islamabad, Pakistan Translation Empire Full timeWe are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...
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Quality Assurance Tester
1 week ago
Islamabad, Islamabad, Pakistan Ora-Tech Systems Pvt. Ltd Full timeDirect message the job poster from Ora-Tech Systems Pvt. LtdThis is a contract on-site role for a Quality Assurance Tester based in Islamabad. The Quality Assurance Tester will be responsible for executing test cases, performing manual testing, and ensuring the overall quality of software products. Day-to-day tasks include developing test plans, identifying...
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Quality Assurance Tester
2 weeks ago
Islamabad, Islamabad, Pakistan Ora-Tech Systems Pvt. Ltd Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Ora-Tech Systems Pvt. LtdHead of Consulting Services at Ora-Tech Systems Private LtdRole DescriptionThis is a contract on-site role for a Quality Assurance Tester based in Islamabad. The Quality Assurance Tester will be responsible for executing test cases,...