
Call Quality Assurance
1 week ago
A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.
Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:
- Listening
- Communication Skills
- Statistical analysis
- Problem-solving
- Industry-specific technical knowledge
Minimum of X years of experience in quality control. Strong computer skills. Excellent verbal and written communication skills. Strong interpersonal skills. Excellent analytical skills.
Business Supplies and Equipment - Islamabad, Pakistan
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Call Center Specialist
7 days ago
Islamabad, Islamabad, Pakistan beBeeQuality Full time 4,000,000 - 8,000,000A Quality Assurance specialist is responsible for ensuring calls meet established quality standards and are delivered with excellence.Key Responsibilities:Monitoring and inspecting calls to guarantee complianceDeveloping strong listening and communication skills to effectively engage with customersUtilizing statistical analysis and problem-solving techniques...
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Quality Assurance Specialist
1 week ago
Islamabad, Islamabad, Pakistan beBeeAnalytical Full time 8,000,000 - 12,500,000Call Quality AssuranceA Call Quality Assurance role focuses on ensuring exceptional customer experiences through high-quality interactions.Key Responsibilities:Monitoring and analyzing call quality to identify areas for improvement.Developing and implementing strategies to enhance caller satisfaction and loyalty.Collaborating with cross-functional teams to...
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Quality Assurance
1 week ago
Islamabad, Islamabad, Pakistan EaseFix Full time 800,000 - 1,200,000 per yearJob Title: Quality Assurance - Call CenterLocation: DHA Phase 2, IslamabadTimings: 12:00 PM – 9:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-orientedQA - Call Centerto oversee and maintain the quality standards of our customer support operations. The ideal candidate will be responsible for...
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Quality Assurance Professional
7 days ago
Islamabad, Islamabad, Pakistan beBeeQualityManager Full time 60,000Job SummaryThe QA Manager role is responsible for driving quality assurance initiatives and developing processes to ensure exceptional customer experiences.Main Responsibilities:Evaluate call center performance against set standards, identifying areas for improvement and implementing corrective actions.Mentor call center agents to enhance their skills and...
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Quality Assurance Professional
1 week ago
Islamabad, Islamabad, Pakistan beBeeAnalytical Full time $40,000 - $60,000Job OverviewAs a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products and services.Our ideal candidate will possess excellent analytical skills, be able to work independently, and have a strong understanding of quality assurance principles.You will be responsible for monitoring call quality, preparing analysis...
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Quality Assurance
1 week ago
Islamabad, Islamabad, Pakistan Elaan Marketing Full time 900,000 - 1,200,000 per yearHouse of Elaan is a diversified business group comprising Ovais Construction, Elaan Marketing, Kreators (Software Development), and multiple other ventures. With its head office at Gulberg Trade Centre, Gulberg Greens, Islamabad, and several operational units across Islamabad, the group is engaged in construction, real estate, software, and marketing...
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Quality Assurance Agent
1 week ago
Islamabad, Islamabad, Pakistan Microcred Full timeResponsibilitiesPerforming call quality monitoring and following all standards.Able to work or assign tasks/targets assigned by management.Prepare analysis reports for internal and external departments.Excellent verbal and systematic skills (MS Office, monitoring software).Ability to multitask.Job SpecificationProven work experience as a Quality Assurance...
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Senior Quality Assurance Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeQuality Full time 900,000 - 1,200,000Job Title: Quality Assurance ExecutiveWe are seeking a skilled Quality Assurance Executive to join our organization.Job Description:The ideal candidate will be responsible for ensuring quality standards, monitoring processes, and identifying areas of improvement to enhance overall performance.Key Responsibilities:Conduct random + targeted sampling for smart...
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Quality Assurance Specialist
1 week ago
Islamabad, Islamabad, Pakistan EaseFix Full time 800,000 - 1,200,000 per yearJob Title: QA SpecialistLocation: DHA Phase 2, IslamabadTimings: 12:00 PM – 9:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-oriented QA Specialist to oversee and maintain the quality standards of our customer support operations. The ideal candidate will be responsible for monitoring calls,...
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Quality Assurance Specialist
1 week ago
Islamabad, Islamabad, Pakistan EaseFix Full time 800,000 - 1,200,000 per yearJob Title: Quality Assurance Specialist - Call CenterLocation: DHA Phase 2, IslamabadTimings: 12:00 PM – 9:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-oriented QA - Call Center to oversee and maintain the quality standards of our customer support operations. The ideal candidate will be...